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Brookside Apartments
- Apartments
- Battle Creek, MI
About this business
Location details
4201 W Dickman Rd, Battle Creek, MI, 49037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Verified Renter Muy agradecida. El equipo de mantenimiento siempre realiza muy bien sus trabajos.
Business response:
Thanks for the review! We appreciate you taking the time to share your feedback. Please let us know if we can do something to make your experience even better!
Verified Renter Great kids I am very happy with the 2 young men who came to do work. Not only did they complete all the orders I had. They had also fixed an ongoing problem with my window. I'm not sure yet I'm going to have to wait for a thunder/snow storm to confirm this. For years I've had it raining, snowing and wind blowing into my apartment bc of a gap that we thought was a warped window. It was actually determined that I needed a whole new window. However, when the guy popped the window out to correctly get the screen ... read more
Business response:
Thanks for the review! We appreciate you taking the time to share your feedback. Please let us know if we can do something to make your experience even better!
Verified Renter Needed wall painted where some paint came off the wall where paint come off.. Maintenance was friendly like always. Didn't take long at all to fix the problem and looks so much better. Overall very pleased wirh Maintenance.
Business response:
We are so appreciative of your review and you taking the time to share it with us. Our goal is to supply customers with the highest quality experiences. We hope you have a great day!
Verified Renter Sink still clogged Maintenance man was wonderful! Please send him more often. My stubborn sink is still clogged. Being the weekend I assume he will be back.
Business response:
Thank you for your review. We appreciate you and your business.
Verified Renter Maintenance Request I have a refrigerator that is making a loud motor noise. I called into maintenance and with in 10mins I had a call back and he was kind and helpful.
Business response:
Thanks for visiting! It means so much when customers share their positive experiences with us. Thank you for your review.
Verified Renter Holding fee I was charged a holding fee without signing off on that. Terrible business practice. Stop using AI to streamline everything.
Business response:
Thank you for bringing this to our attention. We apologize for the experience you had and want to work to provide a solution for you. Please feel free to contact us; We'd love to learn more about the situation and how we can fix it.
ABHORRENT This is not a peaceful place to live. Several residents loiter in the parking lot for hours on end BLASTING music/bass from their vehicles. Management has not helped or intervened once even though they’ve been provided several opportunities.
Business response:
We’d like to apologize for the negative experience you had with us. We’ve taken your feedback and will work hard to implement needed changes. We'd love to make things right! Please reach out to us at your earliest convenience.
Leasing office is the worst The apartments themselves are decent enough but what makes this place almost unlivable are the leasing agents that work here. Some of the worst attitudes and very unhelpful with issues.
Business response:
While we're happy to hear our homes made a positive impression on you, we're disheartened to hear your experience with our team wasn't better. Our goal is to always provide friendly and professional service, so if you have any specific feedback that could help us improve, please feel free to stop by our office or give us a call so we can chat. Thank you.
Deplorable I've been living at brookside apartments for over 2 years(this will be my last)during these (2) years I've had several issues(hood vent coming down above stove,sink drain leaking,heat not working properly,just to name a few)in my apartment in which I've had to repair myself,due to the fact that maintenance never shows up to fix these things.Did I mention also the swimming pool being down almost the entire summer of(2016)?The management staff here is also incompetent to say the least!saying anything to get you to s... read more
Frequently asked questions about Brookside Apartments
How is Brookside Apartments rated?
Brookside Apartments has a 4 star rating with 400 reviews.
When is Brookside Apartments open?
Brookside Apartments is closed now. It will open tomorrow at 9:00 a.m.
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