This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Brookside Apartments
- Apartments
- Battle Creek, MI
About this business
Location details
4201 W Dickman Rd, Battle Creek, MI, 49037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Verified Renter Sliding door It took a week from when my sliding door handle was removed to having a new one installed
Business response:
We take your negative experience with us very seriously and sincerely apologize for it. We will be looking into this issue further. Please contact us. We hope to work with you to resolve any issues as soon as possible. Hope to hear from you soon!
Verified Renter Move in review Great people at the office. Had a few issues that were cleared up right away. Always friendly office workers and maintenance workers, it feels like a place I dont have to battle with the landlords to get small or big issues dealt with promptly. 10/10 would recommend.
Business response:
Thank you for your positive feedback! Our goal is to continue to provide a 5 star experience. We appreciate you and your business.
Verified Renter Sliding door The sliding door handle was jb welded back together and the door getting stuck when fully shut was not fixed
Business response:
We are so sorry we did not meet your expectations. We’d love to make this situation right and provide a solution that will result in a more positive experience. We hope to hear from you soon.
Verified Renter Bathtub knob My bathtub knob was broken, just spinning around. I emailed a request before leaving for work, and by the time I got home my knob had been replaced. I was in no rush, so I was surprised how quickly it was done!
Business response:
Thanks for the review! We appreciate you taking the time to share your feedback. Please let us know if we can do something to make your experience even better!
Verified Renter Your staff is always good to me no matter what I need so is the maintenance
Business response:
Thanks for being a part of the family! We can’t wait to share your positive feedback with the rest of the team. We hope to continue to provide you with a quality experience.
Verified Renter Very happy I didn't put in a request. However I was impressed and happy that they were able to tell I needed my batteries changed. I was worried about that. Now I can relax. I also want to give praise to the kid who does the pool monitoring. He is doing such an awesome job. I guarantee the only people who don't like him, are the ones who are part of the problem and not part of the solution. I do think I. The hotter days , it'd be nice if brookside offered him to stick his legs in the water or something when t... read more
Business response:
Thanks for the review! We appreciate you taking the time to share your feedback. Please let us know if we can do something to make your experience even better!
Verified Renter Air Conditioner They came in, tested my air conditioning unit, said something about the condenser, brought in and installed the replacement and explained how to use the remote. Couldn't ask for better support!
Business response:
Thanks for sharing your experience with us — we are glad it was a positive one!
Verified Renter No hot water I put a request in for no hot water and they fixed it not sure how long it took them though
Verified Renter Wonderful place Great management, clean well kept grounds. Quiet area
Business response:
Thank you for your review. We appreciate you and your business.
Frequently asked questions about Brookside Apartments
How is Brookside Apartments rated?
Brookside Apartments has a 4 star rating with 400 reviews.
When is Brookside Apartments open?
Brookside Apartments is closed now. It will open tomorrow at 9:00 a.m.
Browse nearby in Battle Creek, MI
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com