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Brogs Auto
- Used Car Dealers
- Dallas, TX
About this business
Location details
2475 Southwell Rd, Dallas, TX, 75229, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Answered all questions and fixed everything we asked them too. Got a great deal and was a hassle free easy process.
Business response:
Thank you for your time Mike. I hope your son enjoys his new ride, I'm excited for him!! Please let me know if we can be of any other assistance. I promised to do better next time so we can get all full stars!!
It was great, no hassle or time consuming at all. I like the fact he salesman was very knowledge about vehicle and the options they gave me. I will definitely recommend Brogs Auto to my family and all my friends
Business response:
Thank you very much for your business James, enjoy your incredible 2013 Pathfinder!!
The customer service is great. The only issue was that I didn't get approved for the car I wanted I was willing to do anything and negotiate but I wasn't able to bring my dream car home. Other than that they are very courteous.
Superb quality and great customer service!
Love the way they do business !
Got ab approval but the terms weren't good. I told them no thank you. They called back and said they'd work something out with the bank and call me back. Never heard from them. Went to another dealer and purchased a vehicle :)
Business response:
Jamika:I apologize for any inconvenience and I am so sorry you feel this way. I am the Finance Manager at Brogs Auto. We did our best to get the right deal for you. It took several hours to get an approval, forward it to you, negotiate the price with the lenders, inform back to you, call other lenders, get the best APR, negotiate with other lenders, and get a final decision from a 3rd lender for you while you were waiting in the comfort of your house... like we offer you we were going to do. I do not believe we did anything ... read more
Great car, good customer service. Daniel Helped me with financing. Although I had none, he made it happen.I will recommend this dealership to others. thank you.
The truck is great, price was great, but salesman lacked knowledge on financing procedures. This made the financing tedious and time consuming. Despite this, I would use them again.
Business response:
Thank you for your time and patience. We appreciate the feedback. Unfortunately, we are not able to control the financing process when the procedures are coming from lenders outside of our network. However, your credit union was able to resolve the impasse in a timely manner. We will continue to improve our procedures to avoid these type of delays in the future. Enjoy your newly purchase vehicle!!! We are glad you are happy with your truck.
Frequently asked questions about Brogs Auto
How is Brogs Auto rated?
Brogs Auto has a 4.5 star rating with 169 reviews.
When is Brogs Auto open?
Brogs Auto is open now. It will close at 7:00 p.m.
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