This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Brogs Auto
- Used Car Dealers
- Dallas, TX
About this business
Location details
2475 Southwell Rd, Dallas, TX, 75229, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I visited this dealer and looked at a van, but it did not fit what I was looking for. Very nice salesman.
They presented the vehicle as being perfect, although I could see that it needed tires and had issues with the paint. After I took the vehicle home found it to have problems with power steering , A/C , and many other things such as display on odometer was dim and needed reprogramming , check engine light came on and found tubing to emmision devices to be missing parts to connectors. I would not recommend this dealership to anyone they are not honest. Oh almost forgot A/C blower fell out of dash while driving down the road.
Business response:
Unfortunately, we can't find any records of Jimmy purchasing a vehicle in the last 12 months that had problems vehicle problems. We have contacted everyone with the first name James, Jim, and Jimmy and they haven't had any problems with their vehicles. The last customer named Jimmy purchased a 2013 Pathfinder and he didn't have any problems with the vehicle. If you can tell us the make, year and model, the time of your purchase; it will help us tremendously.Thank you for your timeBrogs Auto
I had a very good buying experience.It was no hassle and I got the car I wanted.Daniel Matos was very nice and easy going no pressure was put on me and the car was nice and clean I would rate my experience a 5
Answered all questions and fixed everything we asked them too. Got a great deal and was a hassle free easy process.
Business response:
Thank you for your time Mike. I hope your son enjoys his new ride, I'm excited for him!! Please let me know if we can be of any other assistance. I promised to do better next time so we can get all full stars!!
It was great, no hassle or time consuming at all. I like the fact he salesman was very knowledge about vehicle and the options they gave me. I will definitely recommend Brogs Auto to my family and all my friends
Business response:
Thank you very much for your business James, enjoy your incredible 2013 Pathfinder!!
The customer service is great. The only issue was that I didn't get approved for the car I wanted I was willing to do anything and negotiate but I wasn't able to bring my dream car home. Other than that they are very courteous.
Love the way they do business !
Got ab approval but the terms weren't good. I told them no thank you. They called back and said they'd work something out with the bank and call me back. Never heard from them. Went to another dealer and purchased a vehicle :)
Business response:
Jamika:I apologize for any inconvenience and I am so sorry you feel this way. I am the Finance Manager at Brogs Auto. We did our best to get the right deal for you. It took several hours to get an approval, forward it to you, negotiate the price with the lenders, inform back to you, call other lenders, get the best APR, negotiate with other lenders, and get a final decision from a 3rd lender for you while you were waiting in the comfort of your house... like we offer you we were going to do. I do not believe we did anything ... read more
Great car, good customer service. Daniel Helped me with financing. Although I had none, he made it happen.I will recommend this dealership to others. thank you.
Frequently asked questions about Brogs Auto
How is Brogs Auto rated?
Brogs Auto has a 4.4 star rating with 170 reviews.
When is Brogs Auto open?
Brogs Auto is closed now. It will open on Monday at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com