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British Motor Car Distributors
- Automotive
- San Francisco, KY
About this business
British Motor Car Distributors is located in San Francisco, and was established in 1947. It offers various new and certified pre-owned inventories, such as sedans, coupes, convertibles and sport utility vehicles. It provides a wide variety of makes, including Bentley, Jaguar, Lamborghini, Land Rover, Lotus and Qvale. Its services facility offers mechanical repairs, complex electronic diagnosis, brake inspection and replacement, precision suspension adjustment, climate control systems, dings and dents, and routine maintenance... read more
Location details
901 Van Ness Ave, San Francisco, KY, 94109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Generally nice experience on the purchase side. Service however is a disaster. They don’t call back ever, an overnight service will end up taking 10 days, and they charge top dollar. It’s almost shocking how bad they are at service and unfortunately the Range Rover is not that reliable so the service matters...
Business response:
Alex, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We'd like the opportunity to discuss this with you. Please reach out to us at (415) 477-7200 at your earliest convenience to discuss how we can turn your experience into a positive one.
Had a great experience buying our 2017 Range Rover HSE from AJ
Business response:
Bruce, we are so pleased you enjoyed your visit to Jaguar San Francisco! We know you will love your new Range Rover! If you have any further questions, please give us a call. We're always happy to help!
I needed a quick scheduled service before a long trip in the car. Hui and all the people in service were very efficient and professional. My car was finished at the stated time. Could not have worked better for me. Thanks everyone
Business response:
Hello Spencer, thank you; we appreciate your feedback! We pride ourselves on fast efficient service and we're glad to hear your experience reflected this! We are always more than happy to assist you if anything else comes up. Take care!
I had the worst experience ever! Took my Discovery in to service 3 weeks ago and received no communication until 1 week later. After I come pick up my car, a part of the key (the protector part) is missing. So I called the service advisor who helped me and left couple of messages but never received a call back. Finally I reached him and he promised that he will send me the missing piece to my key in the mail, but I never receive them! I tried calling him and leaving messages but he never did care to call back.
Business response:
Wayne, we deeply regret to hear of the lack of communication and that you had this experience with us. If you'd be willing to provide more feedback, please reach out to our manager at (415) 477-7200 so we can assist you further. We hope to hear from you.
This has been, and will always be, the “go to” British car dealer. Beautiful building, great service department, impeccable management and staff. I’ve been a satisfied customer for over 40 years.
Business response:
Joseph, thank you for your kind words and this wonderful review! We're happy to hear that we've consistently earned your trust in our business for over 40 years! Please let us know if there is anything else we can do for you; we are more than happy to help!
Brian and the team in Service were fantastic. Any potential question/concern, Brian was able to provide the direction for the team to guide me through some pretty big repairs. Fantastic service!
Business response:
Toni, thank you so much for the positive review! Brian is a great asset to our team and we'll be sure to let him know about your kind words and five stars. Please don't hesitate to reach out if there's anything additional we can do for you.
Business response:
Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars!
Hands down the worst buying experience ever!! Worst dealership I have ever dealt with and worst group on people. I bought my car 3 months ago and the dealership filed the wrong vin # for my car so 3 months later still no TAGS! I have been e-mailing and calling the dealership and never receive a response. I will be filling a law suite against them very soon as 3 months and no tags and zero response to my e-mails and calls in beyond unacceptable!!
Frequently asked questions about British Motor Car Distributors
How is British Motor Car Distributors rated?
British Motor Car Distributors has a 4 star rating with 62 reviews.
When is British Motor Car Distributors open?
British Motor Car Distributors is open now. It will close at 7:00 p.m.
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