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Bridal Mart

4.8

About this business

Bridal Mart, located in Burlington, N.C., is one of the largest retail apparel stores in the United Sates, specializing in bridal wear. It is an authorized retailer, and maintains accounts with the some major manufacturers and designers. The superstore covers more than 15,000-square-feet, and stocks more than 3,500 bridal and bridesmaid gowns by various manufacturers and designers, including Alfred Angelo, Allure Bridal, Ashley Jordan, CasaBlanca, DaVinci, Amy Lee Bridals, Moonlight Design, and Venus. It also offers a variet... read more

Location details

2450 Corporation Pkwy, Burlington, NC, 27215, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 6:00 p.m.
Tue12:00 p.m. to 6:00 p.m.
Wed12:00 p.m. to 8:00 p.m.
Thu12:00 p.m. to 8:00 p.m.
Fri12:00 p.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
4.81,074 reviews
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Michelle E.'s profile image
Michelle E. 
15 years ago

Bridal Mart is not inexpensive! We bought our daughter's wedding dress there. We were very pleased with the dress, although as the other reviewers said, once you order the dress, forget customer service. Nothing else was in stock, although we were told it was. So, we made do with a different slip, and ordered the veil, and bought the shoes elsewhere. Instead of two or three trips (3 hours each way), we had to make five or six because of the fitting for bustling and picking up orders. They would not hold the dress for one wee... read more

Michelle N.'s profile image
Michelle N. 
16 years ago

DON'T GO TO BRIDALMART!! I hope this review will save at least one bride from having their dream dress ruined!! Saving some money is really not worth it in the end as memories can never be recreated! The short version - I drove 2 hours to buy my dress from this store. Instead of 14-16 weeks as promised it took over 18 after I had to call multiple times! Then it came in and it was wrong!! I paid extra for it to be measured to fit me and it arrived over 2 inches too long!! After much back and forth and 6 weeks from my wedding ... read more

Erin U.'s profile image
16 years ago

Bridal Mart is the best! had a major issue with the dress I got at David's Bridal, so I needed a dress PRONTO! My wedding is in August. It's July. I decided to check out bridal mart. The problem I've been having is that I'm a Plus Sized Gal and no one seems to carry plus sized dresses...at least not the super plus sizes like 28 and 30. I guess dress designers think we are too fat to get married? Not sure. Anyway, the staff at Bridal Mart, particularly Ms. Pam, were very helpful! I found a BUNCH of dresses in my size and trie... read more

Anonymous A.'s profile image
Anonymous A. 
16 years ago

Horrible Customer Service Don't do it! The customer service is horrible! It's not worth the hassle to save a few extra bucks. Check with your local bridal shop, most will meet prices. If you must go to Bridal Mart, get anything you are told in writing. Trust me, the rules will change when you want to place an order. You can ask 5 different sales staff the same question and you will get 5 different answers. If you leave a message for the manager to call you, don't expect your phone to ring. My mom left a message for the manag... read more

E H.'s profile image
16 years ago

WHAT YOU NEED TO KNOW!! I went to Bridal Mart on this past weekend and I highly recommend going to this place!!! It's rows and rows of bridal gowns and the prices are cheaper. The dressing room is in the back..there are no doors so you are changing in front of the other ladies. There are no men back there and no cameras are allowed in the dressing room. The mirrors are on the outside of the dressing room and you can take all the pictures you want out there. Given the size of the dressing rooms, this does make some sense to n... read more

linh n.'s profile image
16 years ago

great place!! This place is wonderful....the service i recieved from Brenda was great...I don't understand why anyone would say anything bad about this place. You have to understand that its not one of those prissy upscale boutiques....thus why the prices are so reasonable. If these women want to be smothered, then they should go to one of those boutique shops & pay for that kind of unneccessary attention. There's hundreds, maybe even thousands of dresses to pick from. I bought two dresses that i fell in love with, one strai... read more

Vernnessa G.'s profile image
Vernnessa G. 
17 years ago

Inconsistant and Dissappointing I purchased a designer dress from Bridal Mart and was quite disappointed in the level of customer service. I'd taken several trips to the store and only one associate was courteous and helpful. Every other associate was rude and not willing to help. They also denied me the opportunity to speak with management so that I could voice my complaint. I paid an additional fee to have my dress rushed and it was still shipped in the normal shipping time.I was not refunded the additional money. I was to... read more

Leigh M.'s profile image
17 years ago

you CAN get personal attention with a large variety of choices I have just found my dream dress at Bridal Mart for an excellent price! There is plenty of choices of styles in dresses from the bridal gowns to the bridal party. The room to try the dresses on is one open room with little privacy and I believe for most people that you are so concerned with your own special day that you could care less about the people around you. Also you are wearing a slip that gives you coverage along with your bra if you choose to wear one. F... read more

Elizabeth H.'s profile image
Elizabeth H. 
18 years ago

Even cheeper fom their web site My fiance and I stopped there on our way back to N.Y. What a disappointment! Sure, lots of dresses but mostly dirty and older styles.They herd you into a huge fitting room and expect you to get naked in front of everyone else.Talk about a cattle call ! Then someone told me not to even buy a dress there, because you can go to their web site, ebridalsuperstore and buy it for even CHEEPER than they sell it for. Believe me, its not worth saving a couple of dollars for what they put you through! 

Frequently asked questions about Bridal Mart

How is Bridal Mart rated?

Bridal Mart has a 4.8 star rating with 1,074 reviews. 

When is Bridal Mart open?

Bridal Mart is closed now. It will open at 12:00 p.m. 

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