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Bridal Mart
- Bridal
- Burlington, NC
About this business
Bridal Mart, located in Burlington, N.C., is one of the largest retail apparel stores in the United Sates, specializing in bridal wear. It is an authorized retailer, and maintains accounts with the some major manufacturers and designers. The superstore covers more than 15,000-square-feet, and stocks more than 3,500 bridal and bridesmaid gowns by various manufacturers and designers, including Alfred Angelo, Allure Bridal, Ashley Jordan, CasaBlanca, DaVinci, Amy Lee Bridals, Moonlight Design, and Venus. It also offers a variet... read more
Location details
2450 Corporation Pkwy, Burlington, NC, 27215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 6:00 p.m. | |
| Tue | 12:00 p.m. to 6:00 p.m. | |
| Wed | 12:00 p.m. to 8:00 p.m. | |
| Thu | 12:00 p.m. to 8:00 p.m. | |
| Fri | 12:00 p.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Horrible customer service. If you like the run-around while already stressing on those last minute wedding details, then this is the place for you. Dress arrived 20 days later than I was told that it would be arriving. Communication is horrible, condescending, and rude, and the story changes every time you call. If you like being told by the manager "now I'm going to talk, and you're going to listen" then this is your place. Great prices, but not worth the stress or the hassle. I'd rather pay full price than deal with these ... read more
I just went to Bridal Mart today to look at wedding dresses. This is the first place I've looked and I was really just hoping to get an idea of what styles worked and what didn't and figured I'd end up at a few boutiques after narrowing down what I liked. We ended up finding a number of dresses that I instantly fell in love with and bought my dress today! Now, ladies, I am not an easy pleaser so I couldn't believe this one dress shopping trip did it for me but I couldn't be happier. I have a gorgeous dress and I'm done shopp... read more
TERRI was PERFECT!! – My sister, niece, and I, went to Bridal mart yesterday and it was a wonderful experience. It was extremely busy but I was told it is always like this on the weekends. Nevertheless, (TERRI) was wonderful. She didn't mind answering a question even though she was busy. She stayed on top of all my needs as well as other brides. Even though, she could not help me immediately she ACKNOWLEDGED my party and myself, she kept us informed as to her whereabouts, she anticipated my needs, she was informative about d... read more
3 week old baby not even allowed in Store! Ridiculous! I was excited to go looking for wedding dresses with my sister and my mom this past weekend. I thought BridalMart would be a great place to start looking since they seemed to have a large selection. My 3 week old niece was with us because my sister is breastfeeding and we were going to be out and about for a while. As soon as we walked in the door the person that greeted us was not that pleasant. And then she told us that my 3 WEEK OLD niece would have to stay up front a... read more
Stay away. They are zero help and have no knowledge of bras to wear with dresses. Their sales staff is very unfriendly and they are rude. Any ladies looking for bras, check burlington listings for Sophiscated Pair instead of asking any of these "customer service" people a question on fit and wear. I'd also recommend going to Greensboro or Durham bridal shops!
GREAT experience! – I had a WONDERFUL experience at the Burlington Bridal Mart when my mom and went there two weeks ago on Thursday July 14 2011. I worked with Betsy who was so very knowledgeable---not only about possible alterations but also about the layout of the store. She literally would ask me what I liked or didn't like about a dress I was wearing and then would ask one of the teenagers working there to go find certain dresses (i.e. "Go look in aisle 17 about half way down for blahblahblah"). The store carries LOTS of... read more
DISGUSTED PATRON DO NOT USE eBRIDALSUPERSTORE! They are by far the worst company I have ever dealt with. We ordered 6 bridesmaids dresses, all knee length, one of the six arrived at eBridal Superstore (5 weeks before our event) as floor length, instead of calling to ask what we would prefer they do, they (eBridal Superstore) held all the dresses, returned the long dress to the designer to be re-done. The dress arrived back at their store 7 days before our event. We paid $40 extra per dress to have them shipped express delive... read more
Terrible Customer Service – We needed to order Bill Levkoff bridesmaid dresses for an August wedding and had checked several places online that said we needed to order 12 weeks ahead of time. When I placed our order online at Bridal Mart 14 weeks before the wedding, I got a phone call that I would have to pay a rush fee of $60/dress and we needed 7 dresses. I argued and argued and was told that the chart I had seen only says how long it takes until they ship the dresses from China and I wouldn't get them for 2 or 3 weeks aft... read more
WORST CUSTOMER SERVICE EVER!!! One of the assistant managers - Tia - has no idea how to treat customers. There was absolutely no empathy whatsoever. Our dresses arrived from the designer in the WRONG COLOR. When time was of the essence, they took responsibility for nothing. This place should be burned to the ground with all of their terrible employees in it.
Frequently asked questions about Bridal Mart
How is Bridal Mart rated?
Bridal Mart has a 4.8 star rating with 977 reviews.
When is Bridal Mart open?
Bridal Mart is open now. It will close at 6:00 p.m.
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