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Bridal Elegance
- Bridal
- Kaukauna, WI
About this business
We strive to work with the bride and groom to give them a one stop wedding shop. We carry essentially everything you need to plan your wedding day or prom date. We carry three tuxedo companies and can accomidate the quincenara also. Mothers/Prom/Tuxedo/Bridesmaids/First Communion/Miche bags/and specialized jewelry selection. In house alterations also!
Location details
172 W Wisconsin Ave, Kaukauna, WI, 54130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Would never recommend anyone to this store, I went in last weekend and was asked what I wanted and the women picked out 1500$$ dresses then asked what my budget was and as soon as I told her that was the last time I saw her, I attempted to try on dresses by myself with no success what so ever, so I gave up and when I went to walk out, she then asked if I had any luck, really!! Kinda hard to find a wedding dress if you're not getting any assistance.. I left there very frustrated
Business response:
I'm sorry you left our store frustrated. As I checked into this and found most of the associates were working with customers our policy is to try and help each bride as much as possible. Many times we have 5 associates working on a Saturday we do try to help as much as we can and we are not biased on pricing as they don't work on commissions. If can be of further help or a private appointment I would certainly do that as I don't like to have you feel you were not helped
Purchased a prom dress. After taking it to an experienced seamstress of 25 years she told me it was the worst dress she has ever seen. It was ripped underneath, netting was cut crooked, and a another very large rip had been repaired with yarn. Best the owner could/would do was 10% off what I paid which =$40. Not great customer service!!! And all of this happened before she received it????
Fantastic customer service. Great selection and options. Staff was knowledgeable and genuinely invested in providing us with not only great products but happiness making our experience fun and memorable. Thank you!
Couldn't recommend this bridal shop based on my overall experience. I worked with some great individuals within the store, but in the end was left with a VERY bad taste in my mouth from the owner/manager. It was A LOT of added stress to what is already a stressful experience of planning a wedding. I will not be going back there, and neither will my bridesmaids or the rest of my family.
Bought my dress, veil and tiara there, my experience was amazing. Unfortunately my height makes finding dresses a challenge, found my dream dress and they were able to do alterations in house. STRONGLY RECOMMEND!!!
I had a great experience! It was a crazy day to go in... All the ladies were very busy, however it didn't stop them from saying, hello! I was helped soon after! I had lots of compliments about my dress! At the time of checkout it was quiet and I was able to chat more and laugh with them! Thanks for the great experience and service! And I'm so bad with names... I thought they said her name was Kay, but her initials look like pb, maybe Pam...Thanks for all your help and I'm so sorry I forgot your name! :)
Business response:
Her name is Penny, and I'm so pleased you found your gown and had a pleasurable experience! Penny has awesome people skills and it shows!
Frequently asked questions about Bridal Elegance
How is Bridal Elegance rated?
Bridal Elegance has a 3.8 star rating with 138 reviews.
When is Bridal Elegance open?
Bridal Elegance is closed now. It will open on Monday at 9:00 a.m.
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