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800 Shipyard Blvd, Ste 14, Wilmington, NC, 28412, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 5:30 p.m. | |
Tue | 10:00 a.m. to 5:30 p.m. | |
Wed | 10:00 a.m. to 5:30 p.m. | |
Thu | 10:00 a.m. to 5:30 p.m. | |
Fri | 10:00 a.m. to 5:30 p.m. | |
Sat | 10:00 a.m. to 5:30 p.m. | |
Sun | Closed |
I ordered a bridesmaid gown from the Bridal Boutique of Wilmington this past May and did not receive it until today (August 11). I called on several occasions to inquire about the delivery date and was told by two different women it was not in. On one occasion, they asked me if I even had the right store. Another time, I was told the dress was to be delivered on July 18 and when I called on the 18th and was told that it still was not delivered and that a delivery date was just an estimate. Today I received a call from them a... read more
The Bridal Boutique has shown their incompetence over and over again and emphasized it with rudeness!! I first met them in the summer of 2011. I was impressed by their eagerness to help me find color swatches, prices, and styles that appealed to me and the other bridesmaids and matched the Brides preferences. They even let all of us place our order (dress measurements and payment) over the phone since not all of us are local. And an added bonus - these dresses were cheaper here then other locations! But the good things stop ... read more
The Bridal Boutique has shown their incompetence over and over again and emphasized it with rudeness!! I first met them in the summer of 2011. I was impressed by their eagerness to help me find color swatches, prices, and styles that appealed to me and the other bridesmaids and matched the Brides preferences. They even let all of us place our order (dress measurements and payment) over the phone since not all of us are local. And an added bonus - these dresses were cheaper here then other locations! But the good things stop ... read more
Buyer beware of this shop. They have had numberous complaints and an "F" rating with the Better Business Buearu. The sales associate "Tracy" was beyond rude - she was down right mean.
Buyer beware of this shop. They have had numberous complaints and an "F" rating with the Better Business Buearu. The sales associate "Tracy" was beyond rude - she was down right mean.
This was a memoriable experience that we will never forget. The staff at Bridal Boutique truly went above and beyond the call of duty to provide top notch service for my daughters cotillion. They were patient and offered a wide variety of dresses. They were also sweet to my youngest daughter who can be a bit of a hand full. Not to mention that the prices were extremely reasonable. We WILL return there later this year to purchase a prom dress.
I would NEVER in a million years recommend this place to anyone wanting any form of good service. As many previous reviewers, the employees working there were fairly nice during the ordering of our bridesmaids dresses. EVERY SINGLE COMMUNICATION thereafter was HORRIBLE. If I had read these reviews before our bridal party ordered I would have objected, but now it is too late. ITS BEEN OVER 6 MONTHS from the date we ordered the dresses and lets just say I will be contacting consumer reports and the better business bureau. I wo... read more
I would NEVER in a million years recommend this place to anyone wanting any form of good service. As many previous reviewers, the employees working there were fairly nice during the ordering of our bridesmaids dresses. EVERY SINGLE COMMUNICATION thereafter was HORRIBLE. If I had read these reviews before our bridal party ordered I would have objected, but now it is too late. ITS BEEN OVER 6 MONTHS from the date we ordered the dresses and lets just say I will be contacting consumer reports and the better business bureau. I wo... read more
This was a memoriable experience that we will never forget. The staff at Bridal Boutique truly went above and beyond the call of duty to provide top notch service for my daughters cotillion. They were patient and offered a wide variety of dresses. They were also sweet to my youngest daughter who can be a bit of a hand full. Not to mention that the prices were extremely reasonable. We WILL return there later this year to purchase a prom dress.
Bridal Boutique has a 2.2 star rating with 78 reviews.
Bridal Boutique is closed now. It will open at 10:00 a.m.
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