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Brian Barnard's Flooring America

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1 review
|Flooring|Tallahassee, FL 32303

3624 N Monroe St, Tallahassee, FL 32303

(850) 273-4373

Open now:9:00 am - 6:00 pm


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1 review
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Lora B. on Yellow Pages

8 years ago

01/23/2014, 00:18 AM
I do not recommend this company, I was overcharged and ignored. I worked with Melinda, she seemed nice from the get go but a little scattered but I gave her the benefit of the doubt. I picked out my tile and we had come to an agreement on price. I was very aware of what that exact price should have been because I was on a tight budget. I went ahead and gave her my info to charge my card and order my tile over the phone. My mistake was in taking her word for it and not having the price in writing. I saw my credit card charge a few days later and saw that she charged me more than we had agreed upon. I called her and ended up having to leave a voicemail. She responded with an email claiming that she didn't have the amount notated and isn't good with remembering tax or something but this is the price that it should be. I remember her telling me on the phone what the price would be and I had already done the math before speaking with her - calculating my exact price with tax and shipping because I was on that tight of a budget. When she said over the phone the amount that I had come up with I figured we were good to go. I tried calling her, leaving word with the receptionist for her to call me and emailing her, she never responded to me. If for some reason you ever have to use this company make sure you get EVERYTHING IN WRITING but personally I wouldn't use them ever again.
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