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Brann's Steakhouse & Grille
- Restaurants
- Kentwood, MI
About this business
Grand Rapids' favorite place to watch a sporting event. Perfecting the sizzling steak since 1960!
Location details
5510 28th St SE, Kentwood, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The service was so slow. It took forever to get our drinks we almost walked out. Waiter would disappear. Had to ask someone else for refills and to go box. Food was okay.
Business response:
Hey Lori, thanks for bringing this to our attention! I'm sorry your service was slow and that you did not get your drinks quickly. I'd love to find out more about your experience and see what we can do to make it up to you. Please shoot us a quick message via https://www.branns.com/guest-comments so that we can reach out to you directly.
Thanks for hosting our group of twenty five for our annual "Old timers" luncheon today. Staff and food were excellent as always.
Service was Great and sizzle was Great Maragerta were Great would recommend this place.
Business response:
Thanks so much for stopping by, Larry! Hope to see you again soon. :)
Food was great waitress was really nice gave me a steak dinner because I'm a veteran we go there on our birthday and they give you a coupon for a free one on your next vist long time time customer
Business response:
Thank you for the great review, Steve! So glad to hear your experience at Brann's has been so great 🙌:)
Worst sirloin steak ever, full of fat and ruff as nails, baked potato very under cooked. Will not be back.
Business response:
Hi Rebecca, I'm so sorry to hear about your experience with us! I'd love to speak with you directly to learn more and try to make this right. Would you mind filling out our guest contact form at https://www.branns.com/guest-comments so that I can reach out?
The food was absolutely awful!!!! I told the waitress she yelled at me and said she didn't cook it, I asked for the owner Mike, he hid while he sent out a female which was very good in handling the situation, I would not have put a review if Mike would have handled it. 40.00 and thru it away.
Business response:
Hi Rick. We are so sorry for your experience at our Cascade location. What you described is completely unacceptable and we want to get to the bottom of this. Please fill out our online form at https://www.branns.com/guest-comments so that someone can reach out to you directly to learn more about what happened and try to fix it.
Had the all meat wet burrito 🌯 was great , I'll go back for another !
Business response:
Thanks for your review, William!
Business response:
Thanks for your review, Margaret!
Frequently asked questions about Brann's Steakhouse & Grille
How is Brann's Steakhouse & Grille rated?
Brann's Steakhouse & Grille has a 3.8 star rating with 2,233 reviews.
When is Brann's Steakhouse & Grille open?
Brann's Steakhouse & Grille is closed now. It will open at 9:00 a.m.
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