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Ziebart International Corporation
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AI-generated summary for recent reviews- Many customers were satisfied with the rustproofing and undercoating services, finding that it helped protect their vehicles from corrosion and rust.
- Some customers had issues with the detailing and cleaning services, finding that certain areas of their vehicles were missed or not thoroughly cleaned.
- Some customers praised the customer service and professionalism of the staff, finding them to be friendly, knowledgeable, and accommodating. Others had negative experiences with rude and unhelpful staff.
- The tinting services received mixed reviews, with some customers pleased with the results while others found issues with the finished product.
- The bed liner and spray-on services were mostly positive, with customers commenting that the liners looked good and were applied professionally.
- Some customers had paint damage or other issues after leaving their vehicles, with the businesses either not taking responsibility or handling the situations poorly. In summary, while many customers were satisfied with the rustproofing, tinting, and spray-on services, there were also a fair number of complaints about the detailing, customer service, and responsiveness to issues. The reviews indicate a mixed bag of experiences for customers of these businesses.
RecommendedI have a 2016 bmw I wanted to get it rust proofed and protected for the winter, i worked with Taj, he was very knowledgeable and a pleasure to work with
Taj was wonderful to work with! They got my truck in quickly to get a rhino liner and it looks fantastic!
Business response:
That’s the level of service you can expect each and every time from Taj and his team. Thank you for the kind feedback, Nicole, we appreciate you.
Taj was great person to work with came in for a complete protection package got me all set up , Definitely will Recommend Taj !
Business response:
We appreciate the kind words, Jerry. We'll make sure Taj knows he's doing a great job. Thank you so much!
Amazing customer service, Great products
Business response:
Thanks, John! You were great to work with and we appreciate you.
Brought my car in at the appointment time for a remote car start and a buff out of scratch. Was very specific with technician that I need car back by 3 pm or I needed to make other arrangements to get to work. Called store at 2:15 to check on progress was put on hold for 6 minutes and then told that it would be ready by 3 pm. Went at 3:20 to pick car up and girl at front checked on it and said it would not be ready till 6. I got upset at that point and told her that I had just called and her response was you did not talk to ... read more
Business response:
Hi Ellen, we’re sorry to hear about your negative experience at our store and would like to learn more about your specific situation. If you wouldn’t mind giving our corporate customer service team a call at 248.837.3955 or sending them an email at customerservice@ziebart.com at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you.
Great customer service , excellent product, will for sure return
Business response:
We appreciate the recommendation, Jason. It was great to work with you and look forward to working with you in the future!
No appointment to get pictures done on 2 cars for new insurance and they "fit" us in with no hesitation. Thank you Michael Farina, service advisor. The Coleman's
Business response:
We appreciate the kind words, Nickol. Thank you so much!
Bryan was great. Amazing customer service.
Business response:
We appreciate the recommendation, Colleen. It was great to work with you and look forward to working with you in the future!
During my visit, I received the utmost care and consideration from start to finish. Bryan explained the services to me, and ensured that the service was completed to my satisfaction before I left. Many times, I feel like I am treated differently as a female, but Bryan treated me with great respect. I will definitely return to your location!! Thank you Ziebart.
Business response:
We appreciate the recommendation, Jess. It was great to work with you and look forward to working with you in the future!