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Ziebart International Corporation
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AI-generated summary for recent reviews- Many customers were satisfied with the rustproofing and undercoating services, finding that it helped protect their vehicles from corrosion and rust.
- Some customers had issues with the detailing and cleaning services, finding that certain areas of their vehicles were missed or not thoroughly cleaned.
- Some customers praised the customer service and professionalism of the staff, finding them to be friendly, knowledgeable, and accommodating. Others had negative experiences with rude and unhelpful staff.
- The tinting services received mixed reviews, with some customers pleased with the results while others found issues with the finished product.
- The bed liner and spray-on services were mostly positive, with customers commenting that the liners looked good and were applied professionally.
- Some customers had paint damage or other issues after leaving their vehicles, with the businesses either not taking responsibility or handling the situations poorly. In summary, while many customers were satisfied with the rustproofing, tinting, and spray-on services, there were also a fair number of complaints about the detailing, customer service, and responsiveness to issues. The reviews indicate a mixed bag of experiences for customers of these businesses.
RecommendedNew cars are not cheap and I wanted to do everything I could keep it looking great for a long time. The ceramic coating is insane. The water just beads off, the car is always shinny and I don't worry about rust. Earlier this winter, I left the car in the driveway over night and there was a thick layer of frost on the car, when I touched it, it slid off, it was the strangest thing I'd ever seen. I assume the finish was so smooth that here wasn't any small imperfections for … See more
Hey guys , Go down to ziebart and see Tim Paige for your car tint. He’s Great !
Business response:
We appreciate the recommendation, Dejianna. It was great to work with you and look forward to working with you in the future!
Detail came out great , Thanks guys
Business response:
We appreciate the kind words, Jeb. Thank you so much!
They charged my son $603 to undercoat his truck. they literally just spray painted over all the rust and it flaked off the next day. For all that we could have save 597 and bought spray paint and did it ourselves. save your money. dont take your vehicles to them!!
Worst service I’ve ever had. Took my wife’s car in for undercoat, rust proof and tint. Went to pick it up and no tint. Salesman tried to convince me it was tinted for 20 min. Finally admitted they forgot it. Took my truck in to get vinyl work done. They put the wrong color on. The salesman tried to convince me it was the right color until I made him get the paint swatch. Been waiting to get it fixed now for 3 weeks. I will NEVER use them again
Business response:
Hi Matthew, thank you for your feedback. We’re known for our exceptional attention to detail, and we’re sorry we missed the mark. If you’d like to further discuss your concerns, our corporate customer service team is available by phone at 248.837.3955 or by email at customerservice@ziebart.com.
We came in from Michigan with our car and brought it right to Tim Paige at Ziebart on Lyell Ave. That man was very knowledgeable and helpful. We are now ready for Rochester winter.
hey Facebook,be sure to see Tim Paige at Ziebart on Lyell Ave for all your auto protection
tim paige is amazing, he got our truck all hooked up , new cover, new steps and undercoating. wow I love it again!!!
Wonderful! I brought my truck here for an interior and exterior detailing service after an unpleasant experience at the (Wilson Rd location) and the staff at the Reynoldsburg location were awesome! Exceeded my expectations and did a great job. I am most grateful they were so kind and worked hard to make up for the poor work of others. Thanks guys, I appreciate you!!
Business response:
Thank you, Brandi! We appreciate you as a customer!!!