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Peterson Regional Medical Center: Emergency Room
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A beautiful hospital and campus filled with an amazing and caring staff.
Rick received excellent care today while they figured out his problem! So thankful it wasn't Cardiac--probably Gastric--follow up to come with primary care physician!
Business response:
Thank you for taking the time to share your experience!
So I come in with pains at 32 weeks pregnant receptionist was rude and so were the nurses telling me why am I even there!! I'm high risk and was having contractions they looked very lost and they were the worse ever!! They said I shouldn't be having contractions this early well duh I wouldn't have came in and that's why I was in so much pain! They were laughing at me and being ugly.
Business response:
Hi Mercedes, thanks for reaching out and sharing your experience with us. Our standard is excellence every single time, and we are sorry that we fell short. If you would like, please message us directly so that we can resolve the issue and continue to provide an excellent experience to our [community members, students, patients,etc.]
My wife and I have had several experiences with Peterson. Our care has alway been top notch. A real community asset!
Had a great experience with everyone so nice & helpful. PA Nicohlas Ramirez did awesome sewing my hand...Thank you!
Business response:
Thank you for sharing!
Great hospitality and staff� and they take time to listen.
When we took my father to ER on May 6th thinking it was Something minor, we had no idea how sick he would get as the weeks Passed till June 25th when he passed away. We wanted to Thank everyone in ER who were so kind and the nurses on ICU Miss Falcon, Bess, Usha, Marissa and Miss Carryl.. Mss Noemie who helped with moving my father to RiverHills Dr. Franquiz, Dr.Khon, and Dr. Montemayor Everyone made those weeks bearable for us. no matter how many Questions we had they were always kind. even now So many have and are helping ... read more
Business response:
Thank you for taking the time to share your experience! We will be sure to pass on the kind feedback to the staff mentioned above.
The staff were all very friendly. But it took 7 hours for a stress test which could have been done in an hour. Ridiculously poor management of time!!
