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Absolutely best ortho group!
Yesterday was our first experience with an emergency room visit due to serious injury of my 10 year old daughter.I was very impressed by the knowledge, attentiveness and kindness of the staff. Top-notch bedside manners and just caring! She ended up needing to see a certain specialist and the staff arranged everything so that when we arrived at University they were expecting us and had everything in motion. Such a pleasant experience at Peterson! Thank you for going above and beyond!
Business response:
Thank you so much for taking the time to share the kind feedback.
fix your billing department. no one knows what is going on there and im being told a thousand different things
I had a total knee replacement on January 8th and went to post op on the 2nd floor. The exceptional people caring for me there made me feel comfortable and at ease. I was almost sorry to have to leave. On January 10th, I was fortunate to be able to be transferred to the 3rd floor Acute Rehab Unit. I was immediately surrounded with the best rehab staff imaginable. After six days, I am at home, in less pain that I had prior to the replacement and taking care of myself. Thank you all You're the best!
We have had timely and professional care whenever we have been to PRMC. I read the complaints and wonder about the “character” of those who voice complaints, if they even take into consideration their surroundings and what is actually happening around them. We would not even consider driving to another town unless PRMC recommended it! The level of care has been above and beyond in our opinion.
Business response:
Thank you Carolyn for your kind feedback!
Exceptional care. Convient
Business response:
Thank you Jane!
Clean, efficient, friendly... I can’t says enough good things about these women. Five stars. 🙏🏻 Thank you!
I love Peterson and its employees. Me and my family have always received such great care!
Business response:
Thank you Daria!
I pick here before anywhere else. My needs and services have pretty much covered the gamut. I have experienced surgery over the years in Dallas, Corpus Christi, and in San Antonio at Stone Oak Methodist, but a number of my surgeries of different types were at Peterson. My husband has had surgery at Hill Country Memorial Hospital in Fredericksburg recently and well as surgeries at Peterson and other big city hospitals. Most all those surgeries went okay and the staffs there were pretty good. But far and away, in answer to our... read more
Business response:
Thank you for the kind feedback Martha! We appreciate the opportunity to care for you.