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Flagship Motorcars of Lynnfield Parts Center
Locations finder
Efficient and straightforward
This is the first time I have been at Flagship motorcars they went out of their way to make sure I get the best deal that I was custom to receive from their sister companies. thank you Nathen, Joe and Paul. With gratitude Jeff
My experience was ok. But i have to say that. They need major "CSR" training. How can that possible someone walking to a car dealership and did not get acknowledge by the sales rep. I found that bizzare. Specially now days. Also, the car was below market value.
Received the answer , too many ancillary emails.
Got back to me right away and followed up with answers to my questions. Would not hesitate to do business with them.
Asked if the car was available, it was. I set up a time to come see it. Wasn’t available anymore. In my opinion shady dealership. Go somewhere else.
Business response:
I'm sorry that the vehicle you were interested in was no longer available. Unfortunately, we cannot hold any vehicles, and we cannot take vehicles down from the website until all paperwork is processed with the banks. This is never done on purpose. If you would like to discuss this further, or if I can assist you in looking for another vehicle please give me a call. Thank you, Paul McDaniels, General Manager
Very Professional and Personal with 'NO' preasure involved! Sean answered All my concerns etc and made the Sale/Trade-in etc smooth and expedient.
Quick response
Prior to driving 2 hours to see car, customer service was fine, but worse sales experience when I visited dealership. Below is email I sent to general manager McDaniels...... NO REPLY EITHER I want to make you aware of my worse visit to a car dealership I have ever experienced. Partly my fault, as I has made contact with Chea to come visit on Wednesday and decided to take a 2 hour drive on Tuesday instead, and it was his day off. First with confusion on where car was located. (I met Karl a salesman at your new berry street l... read more