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Flagship Motorcars of Lynnfield Parts Center
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Very professional business, all the staff is very curtious, knowledgable, and work hard to do a great job for their customers. Recommend to anyone looking for a Benz!
Business response:
Thanks so much for leaving us a review! Happy New Year! Paul McDaniels, General Manager
Staff couldn't keep track of what vehicles were available or sold. I received several calls from various staff that provided conflicting information. Seems like a bait and switch tactic. Clearly a lack of communication within this dealership. They wasted my time. I purchased the next day from another dealer.
Business response:
Frank, I'm so sorry to read this feedback and I sincerely apologize for any inconvenience or miscommunication. We wish you all the best with your new vehicle and if you'd ever concider giving us a 2nd chance, I would personally like to assist in making your visit truly exceptional. My email address is PMcDaniels@HerbChambers. Again, my sincere apologies. Best, Paul McDaniels, General Manager
very nice and considerate
Business response:
Thank you for your feedback!
They were very polite and professional!
Business response:
Thank you!
Efficient
Business response:
Thanks, John!Best, Paul McDaniels, General Manager
Very fast responses
Business response:
Thank you, Tricia! Best, Paul McDaniels, General Manager
Awesome dealership. Professional and take good care of their customers. They even brought the car home so I didnt have to get a ride to pick up the car. When I went after a week to purchase the car, they told me that overnight the price dropped $500. They didnt have to but they did, which shows their honesty.
Business response:
Thank you so much for taking the time to write this review. We truly value your business and hope to serve your automotive needs for many more years to come. Best, Paul McDaniels, General Manager
When I first looked at a vehicle at this dealership through CarGurus, the vehicle was priced at $17988. A few days later, I received an email that there was a pricing changed, so I assumed it had gone down in price. When I looked at the vehicle again the price increased. The price actually has increased twice since the first posting which was 10/10. I don't think I want to do business with a dealership that misleads shoppers. Not a great marketing strategy.
Arthur is a consumate salesman. He was very helpful!
Business response:
We appreciate your recommendation of Arthur and thank you for choosing us for your automotive needs. Best, Paul McDaniels, General Manager