Branchwater Apartments

David Ackerman 

on Google

2 months ago

James from maintenance has been outstanding. He’s always professional, respectful, and gets the job done right the first time. He goes above and beyond to make sure issues are fully resolved, explains what he’s doing, and makes sure everything is working properly before he leaves. You can tell he takes pride in his work and genuinely cares about the residents. Having someone like James on the maintenance team makes a big difference, and I really appreciate his reliability and attention to detail. 

Basma Menshawy 

on Google

5 months ago

I contacted Alicia, the leasing agent, on a Tuesday to ask about the availability of a 2-bedroom unit. She confirmed it was available and scheduled a tour for Thursday. I arrived with my family for the scheduled visit, but the experience left me feeling uncomfortable and disappointed — and, more importantly, it felt discriminatory. As a Muslim woman who wears a hijab, I immediately sensed a shift in Alicia’s demeanor when she saw me. She was cold, unwelcoming, and didn’t provide any details about the unit. She briefly stated... read more

Candi Luxuri 

on Google

8 months ago

I was going to hold off on writing this review, but I must say I have had my fair share of unpleasant experiences with other apartments complexes over the past few weeks. I rather not go into details, but I want to personally say that Ms. Alicia is not just working for a pay check. She goes above and beyond to invite you out to the property for viewing, she’s upfront about the application process and fees. She answers the phone and if she’s not available she calls back immediately. She is a true professional and someone that... read more

Dairic Douthit 

on Google

11 months ago

I was very excited to call Branchwater my home one day. I desired to live here for over a year. A friend of mine referred this property to me, so my expectations were high. The staff seemed nice at first, but that suddenly changed after I applied. My application was denied and I understand why. However, it was how it was done and how the staff treated me afterwards. It was then I realized that all of the reviews I read numerous times all were true. I gave the leasing staff the benefit of the doubt when I shouldn’t have at al... read more