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Bowditch Ford Inc
- Automotive
- Newport News, VA
About this business
Location details
11291 Jefferson Avenue, Newport News, VA, 23601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedI had a wonderful experience buying my new Nissan Rogue, well new to me. My sales consultant, George Evans was amazing, he was very informative and low pressure. I truly believe he had my best interest in mind. Every one I dealt with gave great customer service. I love my new car and will purchase my next there.
Business response:
Linda Michael Poole, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
This place is horrible, idk what it is but every time I get my car back from here, my car has more problems added to it on top of the initial problem i went in to get it fixed for. And their service/ recall department is theeee worst I have ever experienced due to the way they talk to their customers and the minimal help they give you.
Business response:
Derrell Atkinson, we are so disappointed to learn of this situation you have described. We see that you have declined repairs each time you have been here to correct the situation.
RecommendedDavid is the best salesman I have ever dealt with and the service staff is very courteous and top notch
RecommendedGreat people that works with you. Thank you
Business response:
We are happy we could make your experience a positive one! Thanks again for your business! Take care!
RecommendedWhen I dropped my car off in the morning Al was quick to help and pinpoint the problem that I was concerned about. Shortly after I received a call that the mechanics had checked out and diagnosed the problem. I was given a price and clear explanation of the work to be done along with a couple other options they could address while the car was in the shop. i was told they had to order parts and it was probably going to be ready the next day when they expected to received the parts. i agreed and gave the go ahead on the work t... read more
Business response:
Shamus, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bowditch Ford Inc. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
RecommendedThank you. The purchase of our new Flex was quick and hassle free. The sales manager Chris and sales associate George were very kind and professional. Thank you again.
Business response:
Thank you Rhonda for the great review! Enjoy the new great vehicle!
RecommendedGeorge Evans did an amazing job helping me get the exact vehicle I wanted and needed for my little family. He was very knowledgeable and when he didn't know the answer to something he was okay admitting it and finding management who could assist. We are overly pleased with our new purchase.
Business response:
Thank you Jessica for the excellent review! Enjoy your new vehicle!
RecommendedGreat communication and great service. With COVID-19 my pre-ordered Explorer got stopped in it's tracks and was delayed by two months. Chris has been amazing at keeping me up to date and informed through the process. Once my Explorer arrived Chris and George made the process seamless and very efficient. I have never had better service at an auto dealership. These guys are doing it right and they are a pleasure to work with! 🐾😷🐾 Thanks to all of them!
RecommendedThey provide good quality work.
Business response:
Robert, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Frequently asked questions about Bowditch Ford Inc
How is Bowditch Ford Inc rated?
Bowditch Ford Inc has a 4.4 star rating with 2,281 reviews.
When is Bowditch Ford Inc open?
Bowditch Ford Inc is open now. It will close at 6:00 p.m.
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