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Bowditch Ford Inc

4.4

About this business

Location details

11291 Jefferson Avenue, Newport News, VA, 23601, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.42,281 reviews
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Joyce Moody's profile image
Joyce Moody 
recommend  Recommended
5 years ago

Fast and professional service by Terry Cason... 

Wayne Long's profile image
Wayne Long 
recommend  Recommended
5 years ago

It was easy to get appointment for my state inspection on the 1st of Dec 2020 I called and got in 2 hours later outstanding service. 

P Chef Jones's profile image
P Chef Jones 
recommend  Recommended
5 years ago

The service was exceptional and the staff were very pleasant. 

Business response:

We are happy we could make your experience a positive one! Thanks again for your business! Take care! 

Kip Nazda's profile image
Kip Nazda 
recommend  Recommended
5 years ago

Got the oil changed on new escape. only thing was the Ford website was down so they couldn't fix the recalls I had. it's all good , just wish I wouldn't have to go back again. 

Debbie Hicks Sissell's profile image
Debbie Hicks Sissell 
recommend  Recommended
6 years ago

My son bought his first car today and the salesman Logan was so great!! We originally went to another car dealership and salesman there was awful. I am glad we went to Bowditch!!!😀 

Marion Young's profile image
Marion Young 
recommend  Recommended
6 years ago

Great customer service! In and out on a Saturday in about an hour.... 

Business response:

Marion Young, thank you for leaving such a great review and high star rating. Thanks again for your business! Take care! 

Jean Goodwin's profile image
Jean Goodwin 
recommend  Recommended
6 years ago

I have been using Bowditch Ford for many years at the suggestion of my supervisor at the Daily Press Newspaper on Warwick Blvd. When I needed another car, I choose you guys, and I have not regrets. Al has been fair and always looked out for me when I used the Service Department. Hope he stays as long as I can drive and need car service. Everyone in the service department has been polite and friendly. I appreciate all the work you have done for me. Thanks again, I appreciate al you do. 

Business response:

Jean Goodwin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again! 

Sam Scarbro's profile image
Sam Scarbro 
recommend  Recommended
6 years ago

The best service and sales you can get in the Hampton Roads 

Business response:

Sam Scarbro, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Bowditch Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care! 

Benedic Flores's profile image
Benedic Flores 
6 years ago

First I would like to say that I was very disappointed with the service I received from this dealership. At first I thought it was going to be fine, but I was in for a big surprise I tell you! I usually get "The Works" service as it has all the things I needed for this time of service i.e. tire rotation and pressure check. I knew going in that my tires were low and my fluids needs topping off too! I sat there for about an hour at the dealer waiting for my car to get serviced. My car was done in about 40 min during my wait ti... read more

Business response:

Benedic Flores, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Bowditch Ford Inc. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact us at your earliest convenience and we will do our best to make this right. 

Frequently asked questions about Bowditch Ford Inc

How is Bowditch Ford Inc rated?

Bowditch Ford Inc has a 4.4 star rating with 2,281 reviews. 

When is Bowditch Ford Inc open?

Bowditch Ford Inc is closed now. It will open at 9:00 a.m. 

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