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Boucher Volkswagen Parts Department
- Auto Parts & Supplies
- Franklin, WI
About this business
Location details
6420 S 108th St, Franklin, WI, 53132, United States
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Ordered a part, shipped quickly, wrong part (might have even been my fault but wouldn't know because nobody follows up). Immediately emailed them asking what the process was to exchange the part. Nothing, messaged them via FB Messenger, nothing, called them, nothing, emailed them again, nothing, called again today and nothing. Don't waste your time and money with this place. Pay the extra money and order through someplace else. Also, look at the reviews through BBB if you want to see more. Wish I would have noticed these fir... read more
Good prices. Great email communication. Slow to ship. Problem is that they don't do what they say they will do. Initial order confirmation said "they will verify the parts are correct for my VIN but they never did. Asked for the order to be shipped by USPS. They emailed that it would and after 5 days I get an email that the order was shipped by UPS. Called on the phone and the parts person said he could correct the shipping and send it by USPS but I told him to cancel the order which he did quickly. I think they are a good s... read more
What happened to letting the customer have the part at the price?! I ordered a sensor which was listed as $29. They canceled my order and email stating about some price change. Not my fault. I just find it scandalous I found my part for $29 and you canceled and to buy my part is now $111. So laughable. I found the same exact part in my city for $60. Never coming back here for business.
Spent 600 dollars on a spoiler just to wait a week and have my order cancelled because they “aren’t able” to ship it. Waste of my time and now im waiting however long to get my money back from this bogus company. Could simply have listed it as shipping not available.
Frequently asked questions about Boucher Volkswagen Parts Department
How is Boucher Volkswagen Parts Department rated?
Boucher Volkswagen Parts Department has a 3.4 star rating with 26 reviews.
When is Boucher Volkswagen Parts Department open?
Boucher Volkswagen Parts Department is permanently closed.
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