lou williams on Citysearch
9 years ago
11/14/2011, 13:03 PM
Honest and Professional – My house turned 100 this year and my mishmash pipes needed to be replaced. Bob's Rooter & Plumbing gave me the second, most specific, and last estimate I needed. For approximately the amount of my first quote, they also secured my gas pipe and a several other extras. They started and completed the job the day after I contracted with them.
Bob's grandson, Shane, estimated and oversaw the job and I feel that I know this lovely, professional, and hardworking family now! Mat was the capable plumber in charge. He and the whole work crew were knowledgeable, polite, neat, and thorough. It was after dark when they finished, and Shane didn't even mention payment until he returned the next day to inspect the work, cleanup by daylight, answer questions, and and perform finishing touches. Oh, I had asked them to subtract the sink piping from the estimate because it had rather recent new/cheap piping. I wasn't charged for it, but Shane re-piped the sink because he didn't like the ugly stuff.
Nice to know they are a family business; I plan to leave the house and their phone number to my daughter.