Bluemercury

jkphilly 

on Citysearch

19 years ago

Very helpful ! – I went to bluemercury with my husband who couldn't find his european shampoo anywhere in philly and was sent there to get a replacement. The assistant seemed very knowledgeable and friendly and the recommended product works perfectly well. Although I was perfectly willing to spend more on a big bottle of conditioner and buy even the big shampoo the assistant recommended to try the small conditioner first and see if I like it ! I do like it a lot and will go back to try and buy more products there. Overall I ... read more

chrissiewalsh 

on Citysearch

19 years ago

Amazing Shopping Experience!!! – I just moved to philly and sort of stumbled upon Bluemercury which was one of the greatest finds EVER!!! The staff is so knowledgeable and attentive that I wont shop anywhere else. I am in my mid 30 and still have those stubborn breakouts but I am also concerned about aging and the girls were able to prescribe me an awesome new skincare routine. I thought the customer service was superb and I just love the whole atmosphere of Bluemercury. 

jpsutphin 

on Citysearch

19 years ago

Client for Life! – Bluemercury is to be commended on their excellent customer service. The sales staff was very nice and informative. After discussing my skincare concerns, the sales associate made samples for me to try in order to find what works best for my skin. A week later I went back to purchase and had a facial in the spa. Their beauty expertise has made me a client for life! 

sookyung 

on Citysearch

20 years ago

rude customer service – The staff are snobby and dismissive. Even though there was only one other customer in the store, the salesperson literally waved her hand away while I asked questions about a facial product she recommended --- which turned out to dry out my skin even further. I no longer use the product and I would not recommend anyone to go to this store. 

shanzoe 

on Citysearch

21 years ago

Best makeup in Philly – I love going to this store! They carry brands you could not get in center city before. Everytime I shop there the staff is very sweet and has full knowledge of the products they carry. Don't let the beautiful surroundings distract you from all of the wonderful products. 

deb01 

on Citysearch

22 years ago

Great for the 'beautiful people'... – I have shopped here a multiple times, each time having the same experience as one other reviewer that the staff is generally cold and snobbish. I did not see everyone having that same experience. It seemed if you were 20-30 and a size 0 they were more than happy to help you and gave lots of samples. If you are 40 and plus size as I am(though with plenty of money to spend), you basically get the cold shoulder. It was all they could bring themselves to do to take my money. Go figure. They ... read more

lahamway 

on Citysearch

22 years ago

Blissful – As a frequent Bliss client in NYC, Bluemercury has been quite a find. Just moved here from NYC and didn't think I would find such a great place. 

Ariadne 

on Citysearch

23 years ago

Cold, impersonal and disappointing – The staff is very cold and impersonal and act like they are doing you a favor by waiting on you. I am a fan of Comptoir Sud Pacifique's vanilla. Last weekend I bought a L'Occitane vanilla foaming bath and said that I had never tried it before. The girl was aghast thinking I had never tried a vanilla bath product. I explained that I used Comptoir but she did not care. I have seen them give samples to other customers but I have never received even ONE. I never feel good shopping at Bluemerc... read more