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Bluegrass Urgent Care
- Urgent Care
- Covington, KY
About this business
When you visit our clinic, experienced physicians will give you personalized attention. Our doctors know how to handle your symptoms and will communicate with you about every step we take for your health, so you can make the most informed decisions possible. We offer fast, complete medical care and provide you with top-notch medical care for unexpected medical illnesses and injuries. We have convenient hours, including days, evenings, and weekends, with no appointment necessary. We accept all major insurances including Medic... read more
Location details
2327 Buttermilk Crossing, Covington, KY, 41017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
For the love of God, do not go to bluegrass urgent care for a covid test! It has been 2 and a half weeks since I was tested and STILL NO RESULTS! No one answers the phones, you can't leave a message and no one replies to emails either. The only reason I went was because the summit view drive thru testing had been closed down for a short period. I would never ever go back there! Ridiculous!
Staff was terrible. Never answered the phone. Couldn’t leave a voicemail. Been 8 days and still no test results. Can’t get in contact with anyone at any location. Go somewhere else
This is the worst medical provider imaginable. No communication, no method to contact them. They are unresponsive and unprofessional. They have misinformation regarding their services and hours at each website or google page they own. No one has an explanation, only excuses that are irrelevant.
My mom and brother have experience terrible service! Very unprofessional. They went in for COVID 19 test and test were done in the hallway in the dark and results were supposed to be in days ago and we do not get an answer when we try to call voice mail is full and one time we got through the person that picked up just took their names and don’t check for the results to let us know when they were on the phone.
RecommendedDr. So is an AMAZING doctor. He is one doctor that my entire family trusts. He has a great bedside manner and puts his patients needs above all else. Some people are complaining about waiting but it is an urgent care, so I think it comes with the territory, but he is definitely worth the wait!! To me, this doctor's medical advice is the end all be all because I trust him so much.
We were here when they opened at 9:00. Didn’t see a doctor until 11:00. According to the front desk person he was the only doctor here and was on the phone. He spent 2 HOURS on the phone while there were 2 patients waiting for help. And he’s the owner. Never going back.
Fast, convenient treatment & thank goodness they gave me a work excuse for myself along with my daughters school one! Kudos!
i just love dr SO, he's an excellent Dr,with THE best EVER dr. He has great bed side manners regardless of the issue
I used to love coming here and always referred my friends. However, the last two times I’ve showed up and the Dr. isn’t even here. The nurses say he’s “on his way” the first time I waited over an hour with my son and then left & had to go somewhere else! Now, I’m here to get my ear looked at, been waiting an hour and he’s still not here. Why do you even have office hours if the Dr. isn’t here during those hours?? I came today at 9am as soon as they open hoping to get in and out. Guess I will be taking my business elsewhere f... read more
Frequently asked questions about Bluegrass Urgent Care
How is Bluegrass Urgent Care rated?
Bluegrass Urgent Care has a 3.2 star rating with 111 reviews.
When is Bluegrass Urgent Care open?
Bluegrass Urgent Care is closed now. It will open on Monday at 9:00 a.m.
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