Blue Ribbon Automotive & STAR SMOG

ibelisalisa 

on Yellow Pages

8 years ago

You get a Blue Ribbon for 1st Place & Blue Ribbon Automotive lives up to it's name. They are #1. The best automotive shop in Bakersfield. The owner Mike is one of the nicest people I've ever met. He explains things so a normal person, who knows nothing about cars, can understand. I've been there twice & there were different girls in the front office each time but they are so friendly & make you feel right at home. Deanna is one of their names & she is just awesome. I think the other girl is Mike's stepdaughter. She is very s... read more

Lisa I. 

on Yellow Pages

8 years ago

I called this place to see how much it would cost to have some headlights installed with a hid kit they told me to bring the car in so a technician could look at the vehicle and give me a price on how much it would cost . The price he gave me was $148.50 for the install so I decided to set a appointment to bring the vehicle in to have the work done that we agreed upon. when I brought the car in that morning. I sat there for about an hour and a half in the waiting room by the front office desk . The technician that gave me th... read more

Satinder D. 

on Yellow Pages

11 years ago

Vacuum line was broken by the sensor by your technician. You can see a fresh crack on this old car. I would not recommend this station to my worst enemy. 

baf123 

on Yellow Pages

12 years ago

I went to Blue Ribbon believing they were going to be able to find the problem to my 95 Dodge Intrepid and fix it. They did tell me they would be able to find the problem as to why my AC was overheading for 198 dollars, but didn't tell me that if the part wasn't available through the dealership that I would have to locate the part, because they didn't have the time to search for it. Believe me if I would have know that I would have gone somewhere else. Very nice people at the counter, but dealing with the people outside that... read more

ignatzvonpeczely 

on Yellow Pages

12 years ago

If you don't mind paying the maximum, this place is okay. They gave me an estimate to replace an oxygen sensor for $170.58 ( $83.75+tax for the sensor and $80.55 for labor). I bought a vehicle specific 12 month warrantied sensor for $29.95+tax and it took me less than 15 minutes to install it. Blue Ribbon told me their cost for the sensor was $33 and the "program" said it would take .9 hours to install. It's only my opinion, but marking up parts 250% and grossly exaggerating the labor is unethical. Their labor estimating pro... read more

Eva G. 

on Yellow Pages

12 years ago

Maybe good to locals or for regular service/repair, but don't bother taking a car here for a pre-purchase auto inspection. When buying a used car from a private seller you want piece of mind the car is mechanically sound by taking it to a qualified mechanic for an inspection. I read so many great reviews about Blue Ribbon, I thought this is the place to go! Waited an hour and after the 30 point inspection, the mechanic gave the car a clean bill of health. Since I had previous problems with oil leaks/seepage from a prior car ... read more

sassyabby 

on Yellow Pages

13 years ago

My roommates car was due for a smog & we saw Blue Ribbon's adorable commercial on tv so we thought we'd give them a try. Nicest people ever. Thay have earned two new customers and hopefully many of our friends and family as we are already passing their name around. Thank you Blue Ribbon. 

Derek E. 

on Yellow Pages

13 years ago

They truly know what service is all about. Very fast. Taking customers late on a Saturday when competitors wouldn't. 

mark93311 

on Yellow Pages

13 years ago

Great customer service! While I was waiting for my smog test, I overheard a conversation between between the owner, Mike, and a woman who had taken her car to some other shop andf had a bad experience before coming to Blue Ribbon. Mike answered her concerns about her car what he could and couldn't do to help her. He gave her clear, easy to undertand infomation and helped to eased her fears. He made her feel comfortable and she put her trust in Blue Ribbon. I was very impressed and though I was only there for a smog test, the... read more