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Black Kite Coffee & Pies

4.5

About this business

Black Kite Coffee is an independent, locally owned coffee house that specializes in delicious coffees, teas, and savory pies. We make all of our food in house, completely from scratch, and we do our best to fulfill the foodie in all of us. Serving the Old West End and outlying Toledo community since 2012, we seek to revitalize the neighborhood meeting spot, where friends and neighbors can get together and know they will experience our best, every time. 

Location details

2499 Collingwood Blvd, Toledo, OH, 43620, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.51,098 reviews
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Orchard Mercantile's profile image
Orchard Mercantile 
recommend  Recommended
6 years ago

Great coffee and better brunch! 

Kalyn Rae's profile image
Kalyn Rae 
6 years ago

I work very close to Black Kite and it would be extremely convenient for me to get my daily coffee there. Unfortunately, the few times that I have been there the staff has not been friendly. I asked, “what is in the strawberries and cream latte?” The answer I received was a snarl followed by, “uhm it’s a latte with strawberries and crème”? Well CLEARLY I could have guessed that much. Not a friendly answer, and certainly not the answer I was looking for. For that reason, I will not be back. 

Business response:

Good morning Kalyn, and thank you for your response. We sincerely apologize for the negative attitude and the negative impression you received! While we don't like to hear that someone among our staff was not polite, we appreciate the opportunity to correct some behavior on our end. We love that we are the local coffee place for some of the businesses in the Old West End, and when we hear that we may have lost one of the locals, we take it personally. We would love the opportunity to correct this impression, though you say i... read more

Drew Johnson's profile image
Drew Johnson 
recommend  Recommended
6 years ago

Checked out this place on a day trip to Toledo with a friend. Great atmosphere, friendly baristas, and great coffee! 

Lynne Plue Helm's profile image
Lynne Plue Helm 
recommend  Recommended
6 years ago

Hard to describe~you must experience it‼️☮️ 

Elizabeth A Tryon's profile image
Elizabeth A Tryon 
7 years ago

Best chi latte! Great food atmosphere and staff! Check it out, you’ll be hooked! 

Business response:

Thanks so much for the great review! We very much appreciate it! -BKC 

Janelle Myers's profile image
Janelle Myers 
7 years ago

Delicious coffee, friendly service and nice chill environment!! 

Lori Gasser's profile image
Lori Gasser 
7 years ago

Stopped in after the OWE parade, very rude counter person today. My daughter ordered a machiatto, was told " We don't have those, this isn't Starbucks", its listed on the menu though?? Maybe some customer service training is needed 

Business response:

Hi Lori! Sorry for your experience today! We do serve a macchiato, but the macchiato that we serve is a traditional macchiato, which is only a single shot of espresso and foam. We apologize that there wasn't more of an explanation about the menu item! We strive to make every customer feel welcome and want to make sure that every drink and experience is a quality drink and a quality time. Please give us another try! We want to represent the community in positivity! 

Shannon Cramer's profile image
Shannon Cramer 
7 years ago

Great coffee, great service & great atmosphere! I’ll definitely go back again. 

Erika Morrow's profile image
Erika Morrow 
7 years ago

Frequently asked questions about Black Kite Coffee & Pies

How is Black Kite Coffee & Pies rated?

Black Kite Coffee & Pies has a 4.5 star rating with 1,098 reviews. 

When is Black Kite Coffee & Pies open?

Black Kite Coffee & Pies is closed now. It will open tomorrow at 9:00 a.m. 

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