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BJ's Optical

3.2

About this business

Location details

100 Pencader Plaza, Newark, DE, 19713, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
3.227 reviews
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Angela Nicolette's profile image
Angela Nicolette 
7 years ago

It has a variety of products but when you're checking out the lines are halfway through the store! 

Kim Mannering's profile image
Kim Mannering 
7 years ago

Just wanted to thank the employees that were working this afternoon. My daughter had her first nosebleed which caught both of us off guard. I was actually at the return counter in the middle of a transaction when I saw blood on my daughter's face. The woman behind the counter tried so hard to find a tissue and as we tried to make it to the bathroom, another employee sprung to action and offered ice and more towels. It really meant a lot that there are still people out there that care and want to help out. 

Jean Hom's profile image
Jean Hom 
7 years ago
Felicia Stevenson's profile image
Felicia Stevenson 
7 years ago

I'm trying 2 get a group 2 help protest against Bjs 4 the way they treat their employees or x-employees. I no of at least 6 women who went on maternity leave and didn't get paid for it and almost lost their homes. Then we go to the News Media and help these women get some sort of compensation 4 their years of service 2 this unloyal company. 

Deniz Tezcan's profile image
Deniz Tezcan 
7 years ago

As wholesale clubs go, this place is above average. I have to say my favorite thing about this store is an employee from the optical department named Deborah. Whenever I have a question or issue, she always helps me resolve it. She is also quite pleasant and seems eager to help. 

Amy Ballester Filliben's profile image
Amy Ballester Filliben 
8 years ago

40 minutes in line for the express lane...8 items or less...some people had at least 20 things in their carts, and no one said anything at all! 

Kelly Hartranft's profile image
Kelly Hartranft 
8 years ago
Stephanie Brown's profile image
Stephanie Brown 
8 years ago

I have been standing at the register for 1:15. The computers went down at 7:00p and it is now 8:15p. Nothing significant is being done to accommodate the customers like myself that spent hrs shopping only to wait this long. They can't even give us an estimate on when the systems will be back up. And it's more unbelievable that IT hasn't been notified in order to correct the problem. They have announced numerous times that we can go to another location that us anywhere from 30mins to an hr away. Worst experience ever!! 

Janet Sensenig's profile image
Janet Sensenig 
8 years ago

I like the BJs in New Castle better .The lines were half way down the store. 

Frequently asked questions about BJ's Optical

How is BJ's Optical rated?

BJ's Optical has a 3.2 star rating with 27 reviews. 

When is BJ's Optical open?

BJ's Optical is open now. It will close at 7:00 p.m.  

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