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Bill Jacobs BMW

4.7

About this business

Welcome to Bill Jacobs BMW. We offer a great selection of new & pre-owned BMW cars to the Naperville, IL and the surrounding areas. Come take a test drive today. 

Location details

2495 Aurora Ave, (at Fort Hill Dr.), Naperville, IL, 60540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.75,176 reviews
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Thomas K. Hunt's profile image
Thomas K. Hunt 
recommend  Recommended
5 years ago

Nice experience. Worked with Omar and he was very courteous and helpful. Would definitely go back. 

Agnes Wiatr's profile image
Agnes Wiatr 
recommend  Recommended
5 years ago

Another successful visit to this location! Mike A. was fantastic! Kept everything on time. Greeted me by name. I’m always pleased with the 5 star service I receive here and 5 stars to Mike A. for being a big part of that experience. Thanks again!!! Agnes W. 

Nathan Tavarez's profile image
Nathan Tavarez 
recommend  Recommended
5 years ago

I took my wife’s car in for service. John Stout made the experience absolutely spectacular! I’m blown away with the level of service provided. My wife’s purchase was an experiment to see if we will commit to this brand and I must say, between our salesman, Khalil and John in service, we are going to be lifelong BMW owners. That’s right Khalil, you’re phone will be ringing soon because I’m going to be due for an upgrade! 👍 

Andre Maisonet's profile image
Andre Maisonet 
5 years ago

WORST PLACE TO TAKE YOUR CAR FOR SERVICE! DO NOT TRUST THEM!! 

Noel Dilapo's profile image
Noel Dilapo 
recommend  Recommended
5 years ago

My experience was truly amazing... Dean K. was my service person and provided exceptional service, advice and most importantly looked at my situation (being stranded on the road with my dog) and bent over backwards to get me back on the road that day. Dean is a real credit to the Jacobs BMW organization.... thanks so much! 

Will Stark's profile image
Will Stark 
recommend  Recommended
5 years ago

Daniel Dolce and the dealer was awesome! Very upfront and easy to deal with. 

Satish Joshi's profile image
Satish Joshi 
recommend  Recommended
5 years ago

Jeff Hulsebus from Bill Jacob's Service Department was exceptional! He always kept me in the loop on the status of my vehicle and answered all of my questions. He truly understands the meaning of customer service and I am glad he was my service advisor. I highly recommend not only Bill Jacob's Service Department but also Jeff. Mike the service Manager is also great to work with and very personable. Keep up the great work! 

Sara Emily's profile image
Sara Emily 
recommend  Recommended
5 years ago

I cannot say enough about Bill Jacobs BMW. After a horrible experience with a different local BMW dealership (that we had purchased a brand new vehicle at) we decided to start taking our vehicles to Bill Jacobs. Hands down the BEST customer service we’ve ever had! John (service) was SUCH a huge help. He was quick, thorough and beyond kind. Knowing I was on a tight schedule he made sure to take care of everything in an efficient manner with a smile on his face! Such a breath of fresh air. 

Albin Sporny's profile image
Albin Sporny 
recommend  Recommended
5 years ago

Great customer service. Highly recommend!! 

Frequently asked questions about Bill Jacobs BMW

How is Bill Jacobs BMW rated?

Bill Jacobs BMW has a 4.7 star rating with 5,176 reviews. 

When is Bill Jacobs BMW open?

Bill Jacobs BMW is open now. It will close at 8:00 p.m.  

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