This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
BIG'S FURNITURE
- Furniture Stores
- Henderson, NV
About this business
Las Vegas best Furniture and Mattress Store. Selling Las Vegas name brands including Broyhill, Ashley, Sealy, Coaster, and more.
Location details
1080 W Sunset Rd, Henderson, NV, 89014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
on June 2020 I ordered a full bedroom set and a dining room set for my place and paid the entire order off with expectant delivery of July 15,2020. So when the delivery guy came he only had my bed frame and a night stand . I was so upset because it was not communicated to me .When they called on July 14,2020 to confirm delivery no one advised me that my dining room table set and the chest and dresser for bedroom set was on back order and wouldn't be available till mid August or end of August . So I asked to speak with a mana... read more
Stay away from this place. They stole from people. I bought a couch a year ago and a had to returner it back within month used it takes 6month for them to pick it up and is been 11 month and still not returned back with anything, I've been called them Avery single week and the answer is yes we will delivery this week but nothing happen Maira is the administer but they don't fix any problem and they don't really care about customer
Not a trustworthy business. I wish we would have thought to check them out on BBB and Y*** and I would have saved my wife and I a lot of frustration!! Was told when we ordered and paid for furniture that it was all "in stock" and they would schedule to deliver in 7-10 days. It has been a month and we have 1/2 of our furniture. Asked for a refund for the items not delivered. They said they don't do refunds. Manager never there to take a call and the owner is Eli and he won't call you back either. We weren't asking for a mirac... read more
STAY AWAY FROM BIGS FURNITURE STORE!!!!! we purchased an entertainment center from the store in Henderson it arrived damaged had to have it exchanged 2 times. thought it was a one time problem. just 1 month ago I bought a sectional and coffee table from Bigs on Tenaya and some issue. first it took 1 month to get sectional and chaise part had a whole In it. so notified customer service they said they would have to order another one, but Jennifer lied to me and told me they had one more in stock and they could exchange it for ... read more
I would not give them any stars at all. Several years ago I bought a new home and purchased about 10,000 worth of furniture in one purchase. The sofa and love seat I bought fell apart literally the first time my 100 lb son sat in the middle of the sofa. Big's never did anything at all to stand behind their products. I swore I never shop there again stupid me!! After I recently remodeled my current home I was at the flooring store next door waiting for my delivery and my husband and I decided to go next door and just look aro... read more
1. While I was present, three of the employees, including the sales manager, got into a loud verbal argument. 2. Sales team: My sales person was appropriately and neatly dressed. However, the attire of two of the sales persons made me wonder at the caliber of the store - the two women looked as if they should be self-employed on the street. 3. Misrepresentation: After paying nearly $7000 in cash for my furniture, I was told it would not be delivered for 7-10 business days. After two weeks, I am still waiting.
I made a purchase on 8/31/18 and here we are on 10/22/18, and can you believe the furniture still has not arrived. This company is disgusting. The customer service is rude and absolutely unacceptable. They should not be in business.
I purchased over $23,000 in furniture . One new stand up 7 drawer chest was damaged. Over three years they kept promising to replace. Always the wrong pieces. Dealt with so many people because they have a high turn over of employees. They picked up the 7 drawer stand up chest. I made numerous trips to their locations. Each time I told was on back order. So to resolve I went back in late March 2018 before I moved out of state. Come to find out they deleted all my emails of complaints. I had to send them saved emails of whom I... read more
This store is horrible with satisfaction and had a really bad experience with the customer service as well. We ordered a twin bed with matching dresser. Was lied to when the furniture was ordered and did not receive it until 3 weeks later. The dresser finally show up 4 weeks late. We put the dresser together and noticed one of the knobs was missing. Called Big's and got nothing but the run around and lied to more and more. Would never recommend this store to anyone.
Frequently asked questions about BIG'S FURNITURE
How is BIG'S FURNITURE rated?
BIG'S FURNITURE has a 3 star rating with 873 reviews.
When is BIG'S FURNITURE open?
BIG'S FURNITURE is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com