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Bigfoot Pumping & Thawing
- Septic Services
- North Pole, AK
About this business
Blocked plumbing and septic systems are no match for Bigfoot Pumping & Thawing. A locally owned family business in North Pole, AK, Big Foot Pumping & Thawing has over 25 years of experience providing annual, seasonal and emergency plumbing services to residents of interior Alaska. Services include general plumbing, septic tank maintenance, drain cleaning, water jetting, snaking, toilet repair and pipe thawing. Since plumbing emergencies happen around the clock, Bigfoot Pumping & Thawing is available 24/7 for urgent calls. Wh... read more
Location details
2609 S Goldenrod Cir, North Pole, AK, 99705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I can't review actual septic pumping service because this company never showed despite telling me three different dates they would be at my house. Each of the five different times I called, every single person on that end of the phone was very rude. I had heard Bigfoot was the best in Fairbanks but we'll see how Homestead compares. They definitely beat Bigfoot's price and their customer service folks seem much nicer so far!
I ended up with a clogged pipe in my septic system (this was pumped last year by Bigfoot). I called them early afternoon and they said they could fit me in that day. They did a decent job pumping my system from what I can tell. However, the customer service is terrible. The technician was rude and treated me like I was an annoyance to his existence, both in person and on the phone. They didn't come until 7pm and then charged a $75 after hours charge. They will not remove it the charge. Their only solution was to put a note o... read more
Excellent service and very friendly!
Frequently asked questions about Bigfoot Pumping & Thawing
How is Bigfoot Pumping & Thawing rated?
Bigfoot Pumping & Thawing has a 3 star rating with 128 reviews.
When is Bigfoot Pumping & Thawing open?
Bigfoot Pumping & Thawing is closed now. It will open tomorrow at 8:00 a.m.
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