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Bigbadtoystore, Inc.

4.5

About this business

Location details

321 Smc Drive, Somerset, WI, 54025, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 3:30 p.m.
Tue7:00 a.m. to 3:30 p.m.
Wed7:00 a.m. to 3:30 p.m.
Thu7:00 a.m. to 3:30 p.m.
Fri7:00 a.m. to 3:30 p.m.
SatClosed
SunClosed
4.53,370 reviews
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Scott Glowinke's profile image
Scott Glowinke 
recommend  Recommended
4 years ago

They have some hard to find stuff for realistic prices I have found. 

Strider's profile image
Strider 
recommend  Recommended
4 years ago

BBTS is the best! Received a figure that the manufacturer screwed the pooch on, and BBTS replaced the whole thing for me! Arrived super fast too! My #1 stop for action figures! 

Louie Lewis's profile image
Louie Lewis 
4 years ago

This is a great place for Transformers.... but they simply will not ship your stuff. They apparently just do not have the personnel?? 1-2 Business days turn into 1-3, 1-4 & 1-5. Meaning after you pay, it’s 4-5 business days BEFORE it goes in the mail. Also, never order on a Friday, as nothing will happen until the following Monday. They do have the best boxing of shipped items I’ve ever had (so no damage will occur during transit), but they will not ship it until many days after you pay. This has happened on the three past o... read more

Malek Moyers's profile image
Malek Moyers 
recommend  Recommended
4 years ago

I made an order and both items came damaged. I sent them an email about it and they went above and beyond, sent me a replacement order and told me not to worry about sending the damaged items back. I'll definitely be a repeat customer! 

Jacob Schroeder's profile image
Jacob Schroeder 
4 years ago

Orders take longer then they claim to even leave the warehouse. “1-2” days to process and ship out. Still waiting almost a week. And when I contact customer service, I don’t get a response. 

Cisco Rivera's profile image
Cisco Rivera 
recommend  Recommended
4 years ago

Had a pretty big issue but was taken care of very professionally. 

Brian Reyes's profile image
Brian Reyes 
4 years ago

Very slow processing times and shipping options compared to other retailers. Orders tend to pend for several days before anything. 

John Underwood's profile image
John Underwood 
recommend  Recommended
4 years ago

Always a great place to find items I want, need, and the only draw back being it’s all so cool. I love the pile of loot option and flat $4 rate for shipping. 

Orion Lex's profile image
Orion Lex 
recommend  Recommended
4 years ago

Great prices, customer service and selections. 

Frequently asked questions about Bigbadtoystore, Inc.

How is Bigbadtoystore, Inc. rated?

Bigbadtoystore, Inc. has a 4.5 star rating with 3,370 reviews. 

When is Bigbadtoystore, Inc. open?

Bigbadtoystore, Inc. is closed now. It will open tomorrow at 7:00 a.m. 

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