This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Big Joy Wigs & Beauty
- Beauty
- Austin, TX
About this business
Location details
6406 N Interstate 35 Frontage Rd #2700, Austin, TX, 78752, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 7:00 p.m. | |
| Tue | 9:30 a.m. to 7:00 p.m. | |
| Wed | 9:30 a.m. to 7:00 p.m. | |
| Thu | 9:30 a.m. to 7:00 p.m. | |
| Fri | 9:30 a.m. to 8:00 p.m. | |
| Sat | 9:30 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Please do NOT waste your time there. I asked them to brush out a matted wig they tried to sell me, it was the only one left so I was going to purchase it. However, it was when two of the ladies REFUSED to brush the wig that I kindly left. The lady who manages the store is VERY unprofessional.
New in austin texas this is the first beauty supply store I have been to and will be my last as long as I am in austin texas big joy beauty supply you have earned my loyalty as a customer. Your selection of different options of hair overwhelming, your staff is very plesant very friendly.... thank you for such a wonderful memorable shopping experience.
the store is very nice and they have a wide variety of selections but the ugly lady who manage it have no customer service skills at all she is rude and nasty I wish I could talk to the owner of the place so that they can replace her ass I will not shop there any more as long as she is there
Sold me the nastiest hair grease... It smells terrible. I went back to exchange she said they don't exchange. So they are money whores and dont care about consumer retention. So if you are looking for tampered with products to streTch their pockets and provide less hair, high cost, and are inclined to purchasing wrong products and woukd like to return/ exchange it don't come here
1* only because they have a wide variety of suppies!They sold my client hair that was not %100 human and lied about it. They would always give my clients the wrong product just to sell it and then give them the blues and talk smart when you ask them for a return. VERY RUDE PEOPLE����!
Don't waste your time, poor quality products rude staff.
Never again will I shop at this establishment, they do not have a clue about the products they sell and I have never been treated so poorly spending my money, I left quicker than I entered the store.
Rude Staff I will never go to this place again, not only was I rushed out the store by the old lady because she was so rushed to close after waiting 20 minutes for someone to assist me. I walked out and went across the highway to the other beauty supply store, don't waste your time in this high priced store because they do not appreciate your business.
I'm from New York, so I already know that prices in Austin beauty supply stores are significantly higher than those in NY. However this store rubbed me the wrong way because 1) i bought some braiding hair there and I was pretty sure they put only half the pack in there to make money. MIND YOU this is synthetic braiding hair (freetress water wave) so there was no need to be that stingy. 2) the salespeople weren't rude to me, but one of the salesgirls was talking a whole bunch of mess about "Stupid" costumers she had encounter... read more
Frequently asked questions about Big Joy Wigs & Beauty
How is Big Joy Wigs & Beauty rated?
Big Joy Wigs & Beauty has a 3.8 star rating with 492 reviews.
When is Big Joy Wigs & Beauty open?
Big Joy Wigs & Beauty is closed now. It will open at 9:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com