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9250 Beverly Blvd, Los Angeles, KY, 90210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I arrived at the service center at 1:39pm with appointment for a schedule A “Express service”. After dropping off the car, it’s about 2:05. The service advisor call me a shuttle and the shuttle didn’t arrived until an hour passed. I figure my car should be ready soon so there is no point for the shuttle anymore. Turn out I was wrong, my car wasn’t ready until 4:30pm. They are so overbooked that the “Express service” take almost 3 hours. This is the worst MB service I ever have.
Business response:
Thank you for bringing this to my attention. I apologize that your service visit was unpleasant. I would like an opportunity to fix this and to earn your business, please contact me at (310)248-4259. I look forward to speaking with you. Phil Fox Service Manager
Business response:
Thank you for your visit!
I took my car to perform service A. Everything went very well, Jose Blandon helped me out with the process and provided me with an excellent client service . I’m Very happy with my experience!
Business response:
Thank you for your kind words for Jose! We really appreciate your business, Susana!
Business response:
Thank you for your visit!
Business response:
Thank you Ann!
Business response:
Thank you Keith!
Business response:
Thank you Scott!
My husband and I came to this dealership just to try out the Gle350. Mark Dedushi was our sales rep. He was fantastic. No pressure to buy or lease. Lots of options given. Very knowledgeable and patient. In the end he found me the right car and gave me a good deal. Juan in financing was great as well. Thanks guys
Business response:
Hello Ellie, Thank you for reviewing Mark and our store! We are glad to hear that both Mark and Juan got you the right Mercedes-Benz for the right price! 👍😀
Business response:
Thank you Roya!
Beverly Hills Automotive has a 4.4 star rating with 380 reviews.
Beverly Hills Automotive is open now. It will close at 8:00 p.m.
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