Beven & Brock Property Management

madchemis 

on Citysearch

18 years ago

Rude Customer Service (Rental Dept.) – Their rental department employees are very rude and unprofessional. They claimed first come first serve and it wasn't the case for us. They screw us up and the apt. we like was taken away, without any appology they responsed "these thing happens and what is the problem" I would highly NOT recommend anyone to deal with them, since they also have poor review: check the review online -Beware! 

mysterycritic 

on Citysearch

18 years ago

I hope she relaizes I'm talking about HERRRRR – I will be very honest. When I went in to turn in my application for an apartment I was the kindest customer. The women at the very front desk was the one I needed to see (I won't name any names even though her card is sitting right in front of me ), anyway she was chatting away with some women who was not a customer, just a friend. I politley waited. After about 20min past her friend finally left. When I spoke to the women at the desk right in front of the entrance door she had... read more

ibeginz 

on Citysearch

19 years ago

Poor property management service – I have never had such a traumatizing experience with a property mgmt company before. B&B was horrible. The manager who managed the property I rented was never available for any repairs or issues I had. My only option was to leave a message because he would never answer his phone. He never even bothered to return my call or to give me a courtesy call to let me know that my requests have been acknowledged and would be taken care of. There was a great lack of communication between management a... read more

vkschultz 

on Citysearch

19 years ago

Extremely bad service – My husband and I have a condo that I was interested in having them manage for me. The property manager was so incredibly rude to me. This is the worst customer that I've ever encountered. I can't imagine what a renter has to go through! I couldn't put any potential renter in the hands of that jerk. Any other property management company would be better than them! 

praspo 

on Citysearch

20 years ago

Rude rude rude – I had to leave my credit card with them to view a property I was interested in, upon returning the lady who took my card wasn't available. Another lady attended me and asked me to come back without even checking for my card. Their hours are 9 am to 5 PM and I cannot drive 40 mins to get my card back again without missing work. She blamed me for not returning the keys at the hour I was supposed to. Overall, I wouldn't deal with them if I have a choice. Cut the middlemen and go somewhere where they treat you l... read more

slowdive 

on Citysearch

22 years ago

I'll go anywhere but here – If you drive around the Pasadena area you will notice that alot of places have the Beven and Brock sign out in front.. and this is unfortunate. I recently inquired about their services and was told that if there is even one collection report on my credit report then I would have to look elsewhere. Good thing not every property management company uses this policy, there'd be a lot of homeless souls out there cursing there name as I will. When I suggested I could easily pay months in advance or a la... read more

ginac 

on Citysearch

23 years ago

Poor managers – I live next door to a house managed by them and it was a mess. I had to complain 2xs to get them to send a gardner for the waist high weeds because teh tenants they selected were not doing it. I finally called the owner, who once he dumped them had to do thousands of dollars of repair work to make the house occupiable.