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BetterMed Urgent Care

4.4

About this business

Founded by a group of highly-trained E.R. doctors, BetterMed Urgent Care was designed with your comfort and convenience in mind. 

Location details

5215 W Broad St, Richmond, VA, 23230, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.42,039 reviews
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Ashley Mease's profile image
Ashley Mease 
recommend  Recommended
4 years ago

I’m deaf and with this pandemic that’s going on. They were more than willing to work with me since i read lips. I’ve always had a great experience here. My number one to go to. Thank you for today’s pleasant experience. 

Business response:

Glad we could be there for you, Ashley. Thanks for taking the time to share your experience! 

Ashley Mease's profile image
Ashley Mease 
recommend  Recommended
4 years ago

I’m deaf and with this pandemic that’s going on. They were more than willing to work with me since i read lips. I’ve always had a great experience here. My number one to go to. Thank you for today’s pleasant experience.Update: Not sure who this email reaches, but I am a patience if you guys and I come pretty often as needed. One of my doctors found a medical grade mask for them to wear when i come In or any deaf and hard ofHearing due to me needed to lip read to be able … See more 

Lisa Lee's profile image
Lisa Lee 
6 years ago

Sent for eye problem they took my 50.00 copay then said Cant help you, go to the er. asked for copay back to put towards er bill, they have dismissed me every time I've called. 

Nicole Kuzara's profile image
Nicole Kuzara 
recommend  Recommended
6 years ago

The staff at BetterMed truly went beyond to make me feel calm and comfortable. When my situation worsened, they all worked together to get me where I needed to go. I would absolutely recommend the Broad St. location to family/friends. THANK YOU! 

Hannah Fitzgerald Castro's profile image
Hannah Fitzgerald Castro 
6 years ago

Such an amazing alternative to the typical “Urgent Care” business. I always get in and out quickly. Very clean, and they have friendly staff. Can’t recommend them enough! 

Kimberly Gardner Sale's profile image
Kimberly Gardner Sale 
recommend  Recommended
6 years ago

Highly recommend! Went today for a finger laceration. I got very attentive and professional treatment. 

Sonya Rae Roland's profile image
Sonya Rae Roland 
6 years ago

They were quick & very very attentive as sick as I was it was a pleasure to be there!! 

Staci Thomas's profile image
Staci Thomas 
7 years ago

I hadn't used this location before but it was close to work and I didn't feel like the drive all the way out to the Hull Street location. Great service here as well. And as always I love that they make the followup call to check on you a couple days later! Keep up the great work! 

Regise Asherman's profile image
Regise Asherman 
7 years ago

My sister suggested this facility after being concerned that my symptoms appeared to be worsening (i.e pneumonia or bronchitis) as I have been unable to breathe properly and thus have been exhausted due to lack of sleep. I have been sick for months The staff were prompt and professional. I was in and out within 45 minutes!! Yeah. Great place to go when urgent medical care is needed. 

Frequently asked questions about BetterMed Urgent Care

How is BetterMed Urgent Care rated?

BetterMed Urgent Care has a 4.4 star rating with 2,039 reviews. 

When is BetterMed Urgent Care open?

BetterMed Urgent Care is closed now. It will open tomorrow at 8:00 a.m. 

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