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Beth Israel Deaconess Hospital - Needham
- Medical Centers
- Needham, MA
About this business
Beth Israel Deaconess Hospital?eedham (BID Needham), a part of Beth Israel Lahey Health, is a licensed 58-bed acute care community hospital. BID Needham is home to a new Outpatient Clinical Center, Surgical Pavilion, the Lank Cancer Center, and BreastCare Center; additionally, the hospital has complete diagnostic facilities, a full-service Emergency Department, the Derenzo Inpatient Care Unit and Intensive Care Unit. The hospital has been recognized by several organizations for quality and safety, including five-out-of-five ... read more
Location details
148 Chestnut St, Fl 1, Needham, MA, 02492, United States
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My wife went to BIDH ER. She was sent home after 8 hours at the ER. They did nothing to help her with her problem. No test nothing to find out what was wrong . She came home and suffered all night long. The next day she went to NW ER, they in turn gave her many tests and found out what was wrong with her. They also kept her overnight to make sure she was OK
Business response:
Hi Dennis, we are sorry to hear that your experience did not live up to our high expectations of care. Our patient relations team can always be reached at patientrelations@bidneedham.org or at 781-453-6200.
RecommendedI have used this hospital several times. In 2010 my mother had the wrong knee xrayed at 1am. The next day the administrator profusely apologized for her inconvenience. Thankfully it was not a damaging error, and they admitted it and did not charge medicare for their mistake. Since then I have had hernia surgery 2 years ago. I brought my brother to the ER after he was hit by the garage door on his head and had a mild concussion. Each time the staff was very professional and courteous. This weekend I needed a CT scan and arriv... read more
They don’t ask why you are coming to emergency room - just check you in without asking any non-Covid questions and they do not maintain 6 feet social distancing in the emergency room nor clean area when people leave seats. 45 minutes after waiting finally came over to obtain registration information in the public waiting room and still did not ask why we were there. Another 10 minutes and taken to a hallway bed so no one can go in with the patient.
Business response:
Good evening, we are sorry to hear that your experience did not live up to our high expectations of care. We have sent your concerns to our patient relations team and they will be in touch. They can always be reached at patientrelations@bidneedham.org or at 781-453-6200. Thank you.
Cannot recommend I am afraid. I completely agree you need to test admitted patients for COVID. However, charging $300 for the test is shocking and unconscionable, when tests are readily available everywhere else for less than half the price. Price gouging at this level, when you essentially have your patients captive and with no other choices should not be permitted. Do explore your options carefully before deciding where to have your surgery - you do have alternatives, quite possible ones that see you as a human being tryin... read more
Business response:
Hello Andre, we are sorry to hear that your experience did not live up to our high expectations of care. We have sent your concerns to our patient relations team and they will be in touch. They can always be reached at patientrelations@bidneedham.org or at 781-453-6200. Thank you.
Im here with a 21 yr old guy cut finger open with razor by accident, 50 minutes waiting this is crazy,
Business response:
Hi Phil, we have sent your concerns to our patient relations team. They can always be reached at patientrelations@bidneedham.org or at 781-453-6200. Thank you.
I went to the er for dehydration I was treated by a young male dr who made it clear his job was to get rid of me however he could I asked four times for a blanket with each time it never happening I was left shivering for over 2 hours they made me fell bad that I had asked for if fuilds and him To call my surgeon at bid Boston to he replied I know what you need I am smart then that surgeon and you your “ easy way out hit a bump now your sorry just act like a normal person and deit and “normal “ person he seen my type that wo... read more
Last November/December my aunt was in ICU. It wasn't until she was transferred to an acute care center that I realized that she had been given Haldol. She shook all over, had abnormal eye movements, and was unable to speak coherently. This hospital gave my elderly aunt with multiple health issues this dangerous drug despite CLEAR contraindications. She left this hospital worse off than when she was admitted. She died on January 4th.
I had surgery yesterday at BI in NEEDHAM and I can’t say enough about the staff! From the time they met me at the door to being discharged, they were wonderful. The surgical nurses(Jamie), the nurse anesthetist, and the anesthesiologists were very kind and compassionate! No sickness after anesthesia, hurray, you did a great job! And Dr Boyd and team, great job also! Thank you all so much Rosemary Goudreau
I love this hospital since I switched from Boston in 2017. I have stage 3 metastatic breast cancer and the oncology team and I mean the whole thing from volunteers to the nurse manager ALL ARE GREAT! EVERYONE treats you with respect dignity and compassion and boy have I needed it! My team led by Dr Bodio Downey includes Beth Hammerstrand NP and Nicole Graber RN ONC. They all are AMAZING! They know me my life, my health, my problems and are always there for me fighting for me. They have fought for my life and won and are figh... read more
Frequently asked questions about Beth Israel Deaconess Hospital - Needham
How is Beth Israel Deaconess Hospital - Needham rated?
Beth Israel Deaconess Hospital - Needham has a 3.3 star rating with 309 reviews.
When is Beth Israel Deaconess Hospital - Needham open?
Beth Israel Deaconess Hospital - Needham is open now. It is open 24/7.
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