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Best Price Moving and Storage

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4.2
390 reviews
|Transportation Services|Chicago, IL 60639

1830 N Kostner Ave, Chicago, IL 60639

(773) 661-0750

Open now:9:00 am - 6:00 pm

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About

As a full service Chicago interstate moving company we have been providing Long Distance Moves out of Illinois, Wisconsin, Ohio, Indiana, and Michigan since 1997. In addition, we offer our Residential and Commercial Clients a wide array of specialized transportation services when shipping household goods.

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4.2
390 reviews
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  • 224 Reviews3.9Google
  • 158 Reviews4.6Yellow Pages
  • 8 Reviews4.5Insider Pages
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5 results available.
Recommended
Bailey V. on Insider Pages

9 months ago

06/03/2019, 11:33 AM
Unprofessional, Unreliable, Slow-moving I have moved twice cross country, and once internationally and this was by far the MOST HORRIFIC moving experience I have ever had. The dispatch communication & moving crew was completely unprofessional, rude, late, and unacceptable. E.g., 1. They notified me at 10pm on Thursday that my stuff would arrive Friday morning at 8am and I had not made the necessary arrangements because this was the first I heard from them after my stuff left Chicago) 2. Once we agreed to move the delivery to Saturday, I made all arrangements including a moving permit for the street, and begin to wait for them during the expected delivery window of 11am - 1pm. 3. The drivers went to the wrong address 2 TIMES!!! Despite having the exact address, they ignored my instructions and refused to put in the zip code with the address which would have avoided them traveling to not one, but 2 wrong locations. 4. The dispatcher raised his voice at me countless times and lied to me several times saying the drivers were just 10 minutes away when it seemed they still hadn't left either of the 2 wrong locations. 5. The drivers themselves hung up on me numerous times when I was trying to work with them directly to give them directions to my drop-off 6. I sent both the dispatcher and the drivers my pin on google maps via text, sent detailed directions to get them from one wrong location to the right one, and then they both turned their phones off and stopped responding to me 7. Once I got in touch with the Operator at the management company, she told me that after I was waiting 3.5 hours for them to arrive that she decided she needed to send the crew to the next job because they were losing their elevator time at the next drop-off location 8. I didn't hear from the actual Dispatcher for another hour and he told me they moved my move to Sunday between 8-10am 9. At 9:30am on Sunday I get a call saying they would be there in 90 mintues (again outside of the 8-10am window they again overpromised and under delivered). 10. After now waiting another 3 hours for them to arrive, they get there and they are vastly understaffed and underprepared. They showed up with only 2 workers and no surpervisor. It took these 2 boys 7 hours to move in a ONE BEDROOM APARTMENT!! Not even unpacking boxes, just putting them on the floor. They were sitting in the cab, talking on Facetime with their friends for most of the move, hanging out outside, leaving my stuff unattended int he streets of Boston for hours instead of moving the items into the entryway where they could be more safely kept, and in general moving at a snail's pace. 11. The movers were also instructed not to use the elevator, which they ignored and then proceeded to break the elevator, causing my property manager to order custom parts for this 1836 elevator 12. Complained when i told them my move included assembly of furniture; Missing pieces so did not finish
Respond to negative reviews
Sharon K. on Yellow Pages

a year ago

02/19/2019, 16:08 PM
Have used Best Price in the past for a house to house move. EXCELLENT service. No run-around or hidden fees at end, movers were courteous and respectful. Tried to use them a second time and they didn't have any openings..Used a cheap Craiglist company and got the opposite of what I described above... Got burned severely. I will stick with Best Price if possible.
Sara W. on Yellow Pages

3 years ago

03/22/2017, 18:59 PM
Would definitely use this firm again, and have no problem recommending them to others. I highly Recommend them!!!
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5 Positive Review Examples: It's All in the Response

5 Positive Review Examples: It's All in the Response
Cynthia M. on Yellow Pages

3 years ago

03/21/2017, 08:52 AM
On Sunday they arrived 10mins earlier and started packing. It took them 3 hours to pack our kitchen and bedroom stuff and the guys then started loading the van. Hardworking as they were it was all in the van very quickly. At the new property the guys were faultless again and finished in less than 2 hours. It was obvious they were an experienced team and knew what they were doing. I was happy with the service and would use them again if moved in the near future.
Michele C. on Yellow Pages

3 years ago

03/18/2017, 06:15 AM
Moving company Best Price Moving and Storage appears to be trustworthy and reliable and would not hesitate to recommend to anyone looking who is about to relocate. Thank you
James H. on Yellow Pages

3 years ago

03/13/2017, 19:04 PM
They were totally respectful, professional and efficient. I will use them again as and when the occasion may arise and have no hesitation in recommending them.
Judy C. on Yellow Pages

3 years ago

03/12/2017, 18:41 PM
On the day the team have arrived on time, have worked hard, very friendly attitude. Packing materials have arrived on the day I have requested. All the goods arrived in a very good condition, no scratch or damage. I would highly recommend this company and I will use there service in the future.
Paula J. on Yellow Pages

3 years ago

03/11/2017, 04:09 AM
They packed up our contents (which took over 10 hours )the day before we moved with great care. They may not have shiny new vans but no one could do a better job. Highly recommended
Md S. on Yellow Pages

3 years ago

03/06/2017, 05:22 AM
I would def use them again in the future. Booking and admin was easy as was payment and the delivery of all the boxes in good time helped also to ensure it was all pressure free ! Will happily recommend them as I was by a friend to anyone ! Great job thank you!
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