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Best Buy

4.1

About this business

Location details

4429 Pecanland Mall Dr, Monroe, LA, 71203, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,081 reviews
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Debbie Ryder's profile image
Debbie Ryder 
8 years ago

I had a good experience with Best Buy Monroe. Thought I was having some issues but after talking to manager, Thomas. He put all my worries to ease. All problems were taken care of. Very nice man. 

Kim Massey's profile image
Kim Massey 
8 years ago

DONT, I REPEAT DONT buy anything from this store! They do not stand behind their products. I bought a $650 computer from here, didn't work over 10 days. Took it back, argued with manager, she finally gave us a refund. I bought a more expensive computer. Needless to say it didn't work but about 6 months. Took to Geek squad $200 more dollars later, still no computer! Ugg. I will never buy anything else from Best Buy! 

CAnn Norsworthy's profile image
CAnn Norsworthy 
8 years ago

Wow, after reading these reviews, I guess I'll consider myself lucky that I couldn't get anyone to answer the phone. I suppose since a real person can't be bothered to come on the line, I'll buy my phone elsewhere. Saved me a trip to the mall, thanks 'Best' Buy! 

Billy Stevens's profile image
Billy Stevens 
8 years ago
Tyler Moody's profile image
Tyler Moody 
9 years ago
Shane Sasahara Spruell's profile image
Shane Sasahara Spruell 
9 years ago

Worst place ever, customer service is a joke. Told me to come back tomorrow because the box wasn't opened for a new release. Stay away from the Best Buy in Monroe Louisiana. 

Maria Luna Pesayco Long's profile image
Maria Luna Pesayco Long 
9 years ago

I am very pleased.excellent customer service. They did everything their is to unlocked my Galaxy note 4 & 5 without losing all my pictures and contact information. I'm too darn smart that I forgot my password . I guess I don't need the smart phone,what I need is a damm phone I mean flip phone .lol. 

Sarah Sims Brown's profile image
Sarah Sims Brown 
9 years ago
Wanda Beckham's profile image
Wanda Beckham 
9 years ago

Everything thing was organized all the employees were helpful and friendly. Was smooth getting no store with no problems! 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 2,081 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open at 9:00 a.m. 

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