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Best Buy
- Electronics Repair
- Monroe, LA
About this business
Founded in 1966, Best Buy is a publicly owned, multinational retailer that maintains stores in the United States, Canada, China, Europe and Mexico. The retailer s stores offer a variety of consumer electronics and entertainment products and services. Its stores provide computers, music systems, mobile phones, video games, and digital and video cameras. The retailer s stores also sell a variety of home appliances, including dryers, dishwashers, microwaves, refrigerators and washing machines. Best Buy offers products of the So... read more
Location details
4429 Pecanland Mall Dr, Monroe, LA, 71203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedIf you are needing new or replacement appliances (ours was a microwave), when you visit this location, please ask for Matt. He was very professional and helpful. We actually bought our microwave because of the service he provided.
No customer service whatsoever. Don’t even think about calling. You’ll be on hold for eternity. Literally the worst customer service I’ve ever experienced.
Customer service was absolutely zero. Trying calling afterwards to notify a manager. Same result. Noone even answers the phone on multiple attempts. spent my money somewhere else
Customer service was awesome today. One day after Xmas and they were ready with a smile. And thank you for the COVID protocols. There was a limit to how many could enter so we could ALL be as safe as possible. I was in and out in 10 minutes!!
Customer Service was no where to be found. Not one person asked if they could help me after wandering around in the store for 15 minutes. I was ready to spend money on what I needed but will shop elsewhere.
We went to Best Buy Monroe La this morning to look at refrigerators. We were told when we walked in that the first 2 hours they sanitize so we could look and purchase anything but no one could assist us until after 12. I went back after 12 to purchase a refrigerator. When I got there I was told that I had to have an appointment but could do a walk up appointment which I did and someone assisted me pretty quickly. I showed the salesman the refrigerator I wanted so we had to go to the electronics section for a computer to get ... read more
Worst customer service ever. I wanted a 100 foot CAT 5 cable. Did not know I could not go inside without an appointment. Ok. The worst customer service person Cole Told me I could not go inside. I told him that was fine. I just wanted a CAT 5 cable. He looked it up then said we only have CAT 6 cables. I told him that was no what I needed. I told him I have done without Best Buy’s for 4 months. I can do without them the rest of my life. Went to Home Depot monroe. Very friendly staff. Got me 100 ft CAT 5 cable and connectors. ... read more
Bought a new dishwasher Tuesday and picked up curbside. I had concerns about securing it properly for the trip home and Thomas had the issue resolved within a few minutes. Great service!
Always smiling faces kind and courteous staff and management most the time about other way to help you I definitely recommend Best Buy
Frequently asked questions about Best Buy
How is Best Buy rated?
Best Buy has a 4.1 star rating with 2,022 reviews.
When is Best Buy open?
Best Buy is closed now. It will open tomorrow at 9:00 a.m.
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