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Best Buy

4.1

About this business

Founded in 1966, Best Buy is a publicly owned, multinational retailer that maintains stores in the United States, Canada, China, Europe and Mexico. The retailer s stores offer a variety of consumer electronics and entertainment products and services. Its stores provide computers, music systems, mobile phones, video games, and digital and video cameras. The retailer s stores also sell a variety of home appliances, including dryers, dishwashers, microwaves, refrigerators and washing machines. Best Buy offers products of the So... read more

Location details

4429 Pecanland Mall Dr, Monroe, LA, 71203, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,022 reviews
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Haley Walters's profile image
Haley Walters 
recommend  Recommended
5 years ago

Went to get a new phone last night and Natalie was very helpful! My new phone was taking forever to load so we had to stay after close but no one seemed to mind. Thank you guys! 

Parnell Perry's profile image
Parnell Perry 
5 years ago

I purchased this dryer in January 2019 from Best Buy In Monroe, La. Along with a Geek Squad protection plan. Come September 23, 2019 the dryer stopped heating. After I called Best Buy, they told me it would be 4 weeks before a repair person would show up, local employees no help, GM did try to help at first. Long story short, repair person finally showed up, no parts, a week later repair person shows up, no parts, now scheduled for a repair 12 days later, making it 22 days no dryer. Best Buy protection plan nor the locals st... read more

Amy White's profile image
Amy White 
6 years ago

company does not stand behind any thing. 

Donna Josette Hollis's profile image
Donna Josette Hollis 
6 years ago
Melissa Taylor Jenkins's profile image
Melissa Taylor Jenkins 
6 years ago
Sherri Redmond Sutton's profile image
Sherri Redmond Sutton 
6 years ago

Had to hunt for someone to help us with an apple watch. When I went to ask the Geek Squad person, who was leaning over the counter in her phone, she was rude. We went back to apple area and waited but no one came. We left and went to the ATT Store. 

Caleb Rowell's profile image
Caleb Rowell 
recommend  Recommended
6 years ago

Good service, Solid products. 

Rebekah Brown's profile image
Rebekah Brown 
7 years ago

I WILL NEVER SPEND ANOTHER DIME IN THIS SORRY EXCUSE OF A STORE. When we buy an extended warranty on a product AND CORPORATE GIVES INSTRUCTIONS FOR A REPLACEMENT THE DUMBASS CUSTOMER SERVICE DOESN’T WANT TO BACK IT UP. We definitely filed a complaint with corporate and they didn’t even act surprised at the amount of customer service complaints from this location. 

Janelle Warren-Gray's profile image
Janelle Warren-Gray 
7 years ago

I spent over a $1000 for a desk top computer! Good service but I laid my sunglasses down while paying, walked out to my car, can back in looking for them and they gone!!!! 😡😡😡😡😡😡 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 2,022 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open at 9:00 a.m. 

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