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Best Buy

4.3

About this business

Location details

8012 N 10th St, McAllen, TX, 78504, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.33,939 reviews
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Leslie Garbutt's profile image
Leslie Garbutt 
4 years ago

Online geek squad said my issue would have to be dealt with in store and said make an appointment to “drop off” my computer. I arrived 5 min towards end of time slot as I work and am single parent and they would not take my computer. I tried a few days later coming in when it wasn’t busy as I had a half hour to myself. No lines and they wouldn’t take my computer. I am disappointed in our McAllen Best Buy store:( 

Tania Reyes's profile image
Tania Reyes 
4 years ago

They need to start answering their lines. I was on hold for over 20 minutes and no one ever answers the phone. 

Rodney Gomez's profile image
Rodney Gomez 
4 years ago

Horrendous customer service. When you call it is next to impossible to reach a live person. My order, made online, was cancelled days after the fact. The website is as navigable as a pool of concrete. All I can do now is vent and warn others. Take your money elsewhere, folks. Save yourself the frustration. 

Roland Martinez's profile image
Roland Martinez 
5 years ago

Saleswoman was very attentive and knowledgeable of the products I inquired about, great service!!!! 

Luis Sanchez's profile image
Luis Sanchez 
5 years ago

Worse customer service ever! 

Rick Capin's profile image
Rick Capin 
5 years ago

They don’t have what I’m looking for do you have to order it and wait doesn’t work when you want to make an impulsive purchase. And update your Apple stuff 

Liz Beth's profile image
Liz Beth 
6 years ago

Rude and stuck up employees. I walked in and they were all bunched up flirting and laughing no one bothered to greet me. I had to interrupt them to ask for help and they were so rude (tone and response wise) and they literally looked annoyed that I walked in. I won't ever be back. oh and those apple employees standing there are just as rude. DO NOT shop here. Retail employees act like they are CEO's but with no education or customer service skills. HORRIBLE. 

Angelica Jimenez's profile image
Angelica Jimenez 
recommend  Recommended
6 years ago

me facina ir atienden muy bien siempre atentos a lo k uno busca lo recomiendo👍 

Joaquin Molina's profile image
Joaquin Molina 
6 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.3 star rating with 3,939 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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