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Best Buy

4.1

About this business

Location details

400 26th Ave NW, Norman, OK, 73069, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,461 reviews
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BrookLyn Newcomer's profile image
BrookLyn Newcomer 
6 years ago

Don’t ever go here!!! I moved from out of state on the 26th and went to Best Buy on the 27th to buy a fridge since I currently don’t have one. They told me bc of covid they are delayed delivering orders and I’d get it on the 12th okay fine. Huge inconvenience but I get it. Well I get a confirmation email on the 11th and then the 12th came and the delivery driver calls me to say my product isn’t where it’s suppose to be so call the store and we won’t make it out today. Pretty annoyed I call the store and they tell me that the... read more

Barbara Conn Schilberg's profile image
Barbara Conn Schilberg 
recommend  Recommended
6 years ago

Why can’t I call to make an appointment to get a new battery installed for my laptop?I sent an email, but when will that be answered! 

Christine Cooper's profile image
Christine Cooper 
recommend  Recommended
6 years ago

The customer service at this store is outstanding and always has been. 

Amanda Johnson's profile image
Amanda Johnson 
6 years ago

two times we have tried to purchase phones at the Norman location on the bogo program. both times we have been charged for both phones and never credited back the money for the second like they have promised. two times in one year. thats 2500 dollars this store has stolen from my family. 

Renee Draper's profile image
Renee Draper 
6 years ago

i have been on the phone for 3.5 hours trying to get charges off my debt card that i did not make. Every single person I have made contact with has dissappeared. YOU SUCK 

Beverly Cutbirth-Bailey's profile image
Beverly Cutbirth-Bailey 
recommend  Recommended
6 years ago

I need to brag on Best Buy in Norman: I needed to return a printer, they are not allowing anyone inside the store, but they have employees coming outside as soon as you park. They took my printer that I was returning, and receipt, and came back in less than five minutes. Transaction complete. Now, that’s the way to do business in times like these. Good job, Best Buy! 

Shelly Webb's profile image
Shelly Webb 
recommend  Recommended
6 years ago

We are always pleased with Best Buy and our product choices :) 

Terrie Thomason's profile image
Terrie Thomason 
recommend  Recommended
6 years ago

I was shopping today, and seemed to continue to run into the same guy everywhere I went. An employee was helping me prior to going to check out, so didn’t notice if he was around. I headed straight to check out & this is when I looked up & saw him waiting by front door for me. I felt silly but my gut told me something wasn’t right so asked my cashier (Tao I believe) to watch me walk out. He insisted walking me to my car. AND I am so glad he did. The same guy was in his car waiting right by my car. Thank you to you & your emp... read more

Beverly J Womack's profile image
Beverly J Womack 
recommend  Recommended
6 years ago

They are very helpful and knowledgeable. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 2,461 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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