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Best Buy

4.0

About this business

Message from Best Buy 

Location details

1170 Vann Dr, Jackson, TN, 38305, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.02,326 reviews
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Haylie Blane Pride's profile image
Haylie Blane Pride 
4 years ago

They canceled my order right before the pickup date with no explanation and when I called, they REFUSED to help. The employee was rude and implied that I was lying about my order. Honestly save your money and shop on Amazon or Walmart. 

Gregory Brown's profile image
Gregory Brown 
4 years ago

Honor warranty and stop selling warranty for others products unless you will honor it. 

Roy Gene Spencer's profile image
Roy Gene Spencer 
recommend  Recommended
4 years ago

They can usually get what you want if you ask the right person, or make sure the person your asking, if they don't know what your want get them to ask someone else who has been there a while 

Rae Rhodes's profile image
Rae Rhodes 
4 years ago

y’all should really look into your employee Adam Davis. he likes to spend his free time harassing people online. i personally would never shop in your store based on your decision to hire him. what’s with best buy hiring really problematic people??? 

Rich Thompson's profile image
Rich Thompson 
4 years ago

can't get anyone to help you. you won't get the best price after waiting an hour to talk to some so why try. if they even think you want to price match, they'll avoid you. mayne they need more reps. 

Teresa Stutts Patterson's profile image
Teresa Stutts Patterson 
4 years ago
Keri Smith Harrison's profile image
Keri Smith Harrison 
recommend  Recommended
4 years ago

I had the best experience with the guys working back in the car radio area, I was greeted and checked with while waiting on a pro to get free and then a young man, Nicholas Riggins, (his names on my receipt) but there was another not as young man that was awesome as well...well, nick helped me find what I needed and all the parts and he helped me save... it was amazing, as someone who worked in retail for 15 yrs, it restored my faith in people providing a service and taking pride in doing so... good job young man.. and thank... read more

Amy Plunk Smith's profile image
Amy Plunk Smith 
recommend  Recommended
4 years ago

Had an amazing computer buying experience with Jordan the Apple guy in the Jackson store today! I went in expecting such a large purchase to be stressful and confusing. Jordan was possibly the nicest guy I’ve ever met and was incredibly knowledgeable and helpful. I was in and out with everything I needed so quickly I couldn’t believe it. Thanks Jordan! 

Jerry Jacobs's profile image
Jerry Jacobs 
5 years ago

By waiting on customers and calling them when they say they will call. By delivering when they say they will and not simply ignoring the customer. They could also wait on the customer. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 2,326 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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