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Best Buy

4.0

About this business

Message from Best Buy 

Location details

1170 Vann Dr, Jackson, TN, 38305, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.02,326 reviews
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Christopher Stevens's profile image
Christopher Stevens 
3 years ago

No one would help us. All associates were busy playing on their cellphones and/or visiting with each other. No help anywhere from anyone. No acknowledgement we were even in the store. We were ready to spend serious money in the thousands. Had to go elsewhere to buy. 

Tabitha Manns's profile image
Tabitha Manns 
recommend  Recommended
3 years ago

Pretty good place nice things 

Jan Eddlemon Cole's profile image
Jan Eddlemon Cole 
3 years ago

We searched online for a TV stand and found one we liked. According to what I read it showed there were at least 2 in store. We called the store..... no one (at the Jackson store) answered. We drove to the store, went in, looked around, found nothing. A young lady asked if she could assist us; I told her what we were looking for..she went to a co-worker to ask if TV stands were at the store. He said No...available online. We leave the store. After looking at 2 other places we decided to order it through Best Buy. In the orde... read more

Carla W. Warren Brewer's profile image
Carla W. Warren Brewer 
recommend  Recommended
4 years ago

The Geek Squad delivered our washer and dryer. Thank you to Quenterius and Jerrius for an excellent delivery and service. Monte and Carla Brewer 💚🐸 

Donna Taylor Currie's profile image
Donna Taylor Currie 
4 years ago

Has the worst customer service in Jackson; 

William Cothron's profile image
William Cothron 
4 years ago

Absolutely horrible since literally no one acknowledged I was there. One customer talking to a CSR about his thoughts and personal stories, 4 others sitting on the butts as I am standing in the computer section looking like I am invisible. I ask for help no one budges. I talk off my mask to see if anyone will then walk up to me and still nothing. So much for customer service! Vann dr Jackson TN location! 👎👎👎👎 

Jonathan Smith's profile image
Jonathan Smith 
recommend  Recommended
4 years ago

Best buy in Jackson Tennessee people know their sayings if I ask questions they can answer my questions good people and good service 

Kristi Len Rogers's profile image
Kristi Len Rogers 
4 years ago

Was told we wouldn't get customer service if we didn't wear a mask. We left without purchasing. 

Rhonda Perry Simpson's profile image
Rhonda Perry Simpson 
4 years ago

How do you get someone to answer the phone??? Been calling an hour! Ridiculous! 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 2,326 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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