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Best Buy

4.1

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

1701 Crossing Dr, Berkshire Crossing, Wyomissing, PA, 19610, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.14,134 reviews
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Lora Bowers's profile image
Lora Bowers 
8 years ago

never had a bad experience, always helpful. only go here to upgrade or do anything related to my cell phone 

Kelly Naylor Wagner's profile image
Kelly Naylor Wagner 
8 years ago
Elizabeth Brunsting's profile image
Elizabeth Brunsting 
8 years ago

I have been waiting for my new oven to be delivered. It was to be delivered between 8am-12pm. It is now 2:38pm. My husband FINALLY got a hold of a person. Apparently they are running behind. Would have been nice to know since I have places I need to go. NOT HAPPY with customer service OR delivery!!!! 

Pam Mc Ardle's profile image
Pam Mc Ardle 
8 years ago

Don't buy from BestBuy especially if you might need to return it store credit only even if it's a gift even if you have a gift receipt I don't shop at Best Buy and a manager wouldn't do anything for me this was a car radio they couldn't put in for a month-and-a-half and they won't give the money back store credit only 

David W Snyder's profile image
David W Snyder 
8 years ago
Catherine Lawless's profile image
Catherine Lawless 
8 years ago

My daughter lost her favorite stuffed animal somewhere in the store. It's a small TY brand tabby cat. We are from out of state and sadly had to leave and go back home to Massachusetts without her "little kitty." If anyone is to find it please send me a private message! Thank you! 

Denise Gould's profile image
Denise Gould 
8 years ago

Went to the Wyomissing store to return 2 videos that I got for Christmas. I had the receipt and they told me they had the replacements in stock that I wanted. I went back to look and I found one, but not the other. Someone helped me look on the shelves. We still didn't find it so he went back to the stock room and looked and it wasn't there either. All involved were helpful. 

Ana Jelly's profile image
Ana Jelly 
8 years ago

Big thank you to Brian at best buy #580 in wyomissing pa! Several reps were TOO busy to help, but this young man was kind enough to stop what he was doing to help us out. Not only did he help, but upsold the sale to a bigger item than we were checking out with. Your company could use more people like him. He turned a bad experience into a good one! THANK YOU BRIAN!!! 

Wayne Smith's profile image
Wayne Smith 
8 years ago

Went to buy a washer waited 20 mins no help called the store guy says he's sending someone waited another 15 mins I left worst service ever will never go to Best Buy again 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 4,134 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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