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Best Buy

4.0

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

364 Maine Mall Rd, Ste 301, South Portland, ME, 04106, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.03,554 reviews
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Marisa Roach's profile image
Marisa Roach 
6 years ago

Bought a computer through them and less than 3 months later it died. brought it in and they said they'd fix it and have it done in 5 to 7 days. We would get an email when it was ready and we could go pick it up. Almost a month later it is finally done so my husband goes to pick it up. They tell him he's supposed to have an appointment then that they didn't have it. 2 hours later they miraculously find it in the back and are non stop with the rude, disrespectful attitude all because he didn't make an appointment that we were ... read more

Walt Smith's profile image
Walt Smith 
7 years ago

Amazingly they wish for you to shop on line but are not providing an online catalog. Third class service for second class merchandise. I guess I'll buy a quality computer elsewhere and save the headaches. 

Barbara Malpass Hebert's profile image
Barbara Malpass Hebert 
7 years ago

Best buy really suck in regards to their Price Match. I have been trying for over 3 hours to get a credit for something that I bought and 5 days later went on sale. Got lied to and pushed around 

Tierra Dubay's profile image
Tierra Dubay 
7 years ago
Timothy Brillant's profile image
Timothy Brillant 
7 years ago
Darren Boynton's profile image
Darren Boynton 
7 years ago

Very good customer service. They swapped out a defective laptop in 3 minutes and helped me save my documents and pictures. Very pleased. 

Lauren Taylor Jordan's profile image
Lauren Taylor Jordan 
7 years ago

Geek Squad is an absolute joke. Bought my computer through Best Buy and after two weeks of having it, it started having problems. Best Buy tells me that the problem isn't covered under the warranty I purchased! Are you kidding me?! Then I take my computer to get fixed through them and they tell me false information about when it is to be shipped out and when it will actually be able to be used again. As a college student I need a computer to do my school work. I don't recommend this store to anyone. Once my computer is retur... read more

Bill Howard's profile image
Bill Howard 
7 years ago

Will not shop here anymore! It is beyond absurd how many times you get asked by store employees if you need any help; how could I need help I can barely stop to look at something without being bothered by staff! Last visit I managed roughly 4 minutes trying to shop and was asked if I needed help by 4 employees. It was never this bad; must be some new directive by the company. No more! 

Katherine Fogg's profile image
Katherine Fogg 
7 years ago

Went in to get a replacement screen shield for iPhone 6s. Associates were knowledgeable and helpful, even sharing personal experience with the shields available and what they personally use. The associate, who placed the shield on the phone, took his time to ensure that it was done correctly the first time. THANKS for helping me out today! 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 3,554 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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