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Best Buy

4.0

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

364 Maine Mall Rd, Ste 301, South Portland, ME, 04106, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.03,554 reviews
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Bob Leger's profile image
Bob Leger 
recommend  Recommended
5 years ago

Ashlynn did an exceptional job assisting with a complicated transaction. She was helpful, pleasant, and knowledgeable throughout the process. 

Amber Cyr's profile image
Amber Cyr 
5 years ago

The person that processed my order didn’t do it correctly so my item never got ordered. Called multiple times and have been told I’d get a call back but still haven’t. 

Mary Louise Sawyer's profile image
Mary Louise Sawyer 
5 years ago

Lousy experience trying to exchange a part for a very heavy item that was delivered broken to my store I wanted to just bring in my receipt and the broken part to exchange wasn’t much to ask but oh my goodness what an awful experience 

Bryan Wyatt's profile image
Bryan Wyatt 
5 years ago

I would be hard pressed to find a worse store manager than Chris Miller at the Maine Mall Best Buy. He was disrespectful and incapable of addressing a simple problem I was experiencing as a rewards member. Much to my surprise and the other customers waiting in line, he ended up simply walking away in mid conversation. It's been a long time since I've experienced this degree of unprofessionalism. I will definitely shop elsewhere after this incident. 

Richard Shea's profile image
Richard Shea 
6 years ago

I purchased the Extended Warranty for my appliances. I had to wait 2 weeks for a technician to diagnose the problem with my washing machine. He had to order a part. His next available appointment to replace the part was in 10 days. The wrong replacement part was delivered to the house yesterday. I tried to call but there's no way to get in contact with anyone. Someone will call back within 48 hours to hear the problem. Hopefully it won't take another 2 weeks. Best Buy is selling Geek Squad Protection for a service they can't... read more

LeeAnna Morris's profile image
LeeAnna Morris 
6 years ago
Pamela Ambrose Smith's profile image
Pamela Ambrose Smith 
6 years ago

need more customer service reps. standing in line know for 15 min... 

Leonard Tan's profile image
Leonard Tan 
6 years ago

Worst service ever. Bought gift card from them for someone and they forgot to activate it. Called them back and had to wait 40 mins for someone to pick up who then admit she could see our gift card but didn't know why it didn't get activated. She then said she was going to issue a new one. She put us on hold and we waited until 1 hour and 46 mins and we were later hung up on!! Update: We called them back and talked to Lynn. Apparently they couldn't refund gift card so she had to try a few things to get us out money back sinc... read more

Paul Williams's profile image
Paul Williams 
recommend  Recommended
6 years ago

Clean your door it’s been years and looks very grross 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 3,554 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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