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Best Buy

4.0

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

10346 E US Hwy 36, Avon, IN, 46123, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.03,356 reviews
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Jeremy Elliott's profile image
Jeremy Elliott 
4 years ago

Ryan the “manager” for appliances is incompetent as well as rude. Refuses to let you talk to his superiors. 3 weeks we tried to get our fridge and stove installed. Stove never showed up and the fridge was just dropped off in my garage. I’ve been a Best Buy Elite Plus member for years. I will NOT spend another dime with Best Buy. 

Darrell Bowman's profile image
Darrell Bowman 
recommend  Recommended
4 years ago

If you want to watch sales people ignore you I recommend Best Buy. If you like having to track down someone to help sell you something go to Best Buy. 

Cathy Lucas's profile image
Cathy Lucas 
4 years ago

I purchased a 55" Toshiba TV at Best Buy in Avon in April and last week it quit working. I have been communicating with Best Buy for nearly a week online and on the phone. They are refusing to even exchange it. They are only offering to order a refurbished part and attempt to fix it. This will take another "couple weeks" and my brand new TV will have a refurbished board. I have spoken to the store manager and he has nothing to offer. I cannot recommend dealing with Best Buy. 

Linda Kay Scott's profile image
Linda Kay Scott 
4 years ago

shame ! I searched for a tv I could get sooner than JULY . I chose this store because they offered PICK UP TODAY - NOT ESTIMATED. Now today is here , and a holiday weekend at that , and NOTHING ! THE EMAIL NOW SAYS " ESTIMATED " pick up !!!! 🤬 an entire day wasted. SHAME ON BEST BUY . shame on you for not being honest 

Jennifer Houck Miracle's profile image
Jennifer Houck Miracle 
4 years ago
Stephen Frazer's profile image
Stephen Frazer 
5 years ago

Cant get any one to even Acknowledg you. let alone help you. 

Brenda Gregory's profile image
Brenda Gregory 
5 years ago

Best Buy Avon made a half hour appointment to set up the new Samsun A20 I bought on their site. It actually took two different appointments to set up and the second day appointment took three and a half hours. Most of all, the sale/tech rep refised tp tell me his name! If you decide to use Best Buy Avon I advise asking the rep for his name first. If he refuses, leave or ask for a different rep. 

Brian Myers's profile image
Brian Myers 
5 years ago

Had a return to take back. Very professional and courteous staffs! 

Alex C Macias's profile image
Alex C Macias 
5 years ago

Can’t get the employees to stop talking with each other or out of their phones to get some help 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 3,356 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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