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Best Buy

3.9

About this business

The Best Buy in Bangor, Maine is one of more than 830 retail stores throughout the United States and Canada that are owned and operated by Best Buy Company. Best Buy Company is a Fortune 100 growth organization. The company is also one of North America s leading specialty retailers of consumer electronics, personal computers, entertainment software and appliances. Through its more than 830 retail stores, Best Buy connects customers with technology and entertainment products and services. Best Buy also sells home-office produ... read more

Location details

45 Bangor Mall Blvd, Bangor, ME, 04401, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.92,265 reviews
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Jason Pope's profile image
Jason Pope 
5 years ago

Waited on the phone for 20 minutes to finally reach a human that had zero knowledge of the product I was seeking. Tried to put me through to a department only to be disconnected. Not very impressed. Can only imagine how a repair or car install might go. Fear!!!!!!! 

Josh Ryder's profile image
Josh Ryder 
5 years ago

Horrible customer service . 

David Emerson's profile image
David Emerson 
5 years ago

terrible service local and corporate. 

Jeff Kirlin's profile image
Jeff Kirlin 
recommend  Recommended
5 years ago

Called with an issue with an external drive not working well with my iMac. I was out through to a Geek Squad agent, only waited a couple of minutes. He talked me through the process, THEN after everything was working properly, asked if I had purchased the item at the store!! I have been getting great service at this store for years and am still surprised by how great everyone is. 

Will Ramsey's profile image
Will Ramsey 
5 years ago

This Best Buy is literally the biggest POS Best Buy ever. Useless, unhelpful and rude. If you have an Apple product and expect help, don’t plan to get it here 

Emily Norris's profile image
Emily Norris 
recommend  Recommended
5 years ago

Excellent customer service! 

Evan Roy's profile image
Evan Roy 
6 years ago

The store in Bangor Maine employs some of the most rude and incompetent people that I’ve ever had to deal with. It’s almost impossible to talk to someone on the phone, and their automated phone system is garbage. I was promised a turn around time of 3-5 days for my broken iPhone. We’re now on our 8th day with no end in sight! They had a loaner phone in the store but would not issue it because “it’s not in their system and they don’t know why the phone is there.” If they were able to issue a loaner I would be a little more un... read more

Raymond Porter's profile image
Raymond Porter 
6 years ago

I went in last Monday and spent $900 for a big tv, sound bar and headphones.. that included $100 for delivery and hook up. I wanted to have it done next day, but they said Friday morning would be the earliest. I agreed, now at five o'clock Thursday the install company calls and tells me they don't have anyone to do the work. maybe they could come next week. I'm going to go get my money refunded. I can't stand a bunch of lying effing pricks that take your money and then renege on the agreement. I have been calling the store o... read more

Luc Perin's profile image
Luc Perin 
6 years ago

Been trying in vain to get someone on the phone for 30 mins. Thursday at 10:15-10:45. I really doubt its so busy they cant have anyone answer the phone at this time. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 3.9 star rating with 2,265 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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