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Best Buy

3.9

About this business

The Best Buy in Bangor, Maine is one of more than 830 retail stores throughout the United States and Canada that are owned and operated by Best Buy Company. Best Buy Company is a Fortune 100 growth organization. The company is also one of North America s leading specialty retailers of consumer electronics, personal computers, entertainment software and appliances. Through its more than 830 retail stores, Best Buy connects customers with technology and entertainment products and services. Best Buy also sells home-office produ... read more

Location details

45 Bangor Mall Blvd, Bangor, ME, 04401, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.92,265 reviews
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Jenna Perkins's profile image
Jenna Perkins 
4 years ago

With as many associates that are walking around the store doing nothing, they should have more help at the front end. 

Emilee Perez's profile image
Emilee Perez 
recommend  Recommended
4 years ago

Amazing customer service in store tonight! Employees really went above and beyond for us. An all around pleasant experience. We will definitely be back for all of our electronics. I highly recommend this location. 2 of the employees really went out of their way to give us the best customer service possible. 

Mike Wisoski's profile image
Mike Wisoski 
4 years ago

Horrendous customer service. Henry A and Shelby (R?) very rude with their replies. Refusing to complete an apple certified service, customer service suggests calling the store manager, yet there's no way to do that as hold times are in excess of 2 and a half hours. When you ask to speak to a manager in customer service they refuse to transfer you if you say you have an issue with a service/product, and act offended if you say it's to file a complaint. If someone from best buy would like to reach out to me, I would very much ... read more

Kc Upton's profile image
Kc Upton 
4 years ago

Been on hold for over an hour. Is there anyone in the store ? I have question about changing my cell battery. But it’s draining fast waiting on you to PICK up the phone.be proud of your work. Lol 

Kevin Upton's profile image
Kevin Upton 
4 years ago

Been on hold for over an hour. Is there anyone in the store ? I have question about changing my cell battery. But it’s draining fast waiting on you to PICK up the phone.be proud of your work. Lol 

Leigh Burns's profile image
Leigh Burns 
recommend  Recommended
4 years ago

I went into the Bangor Best Buy today and had a great experience with an employee named Cory. I had a new Sprint iPhone that wouldn’t activate from my house about 70 miles away in rural Greenville. He went out of his way and had it activated in ten minutes. He didn’t have to, I didn’t buy it there and I really appreciate him stepping up like that. 

Matt Campbell's profile image
Matt Campbell 
4 years ago

mask policy is dumb. Amazon it is until this changes. 😷 

Amy Moore's profile image
Amy Moore 
5 years ago

I went in with a friend with every intention of leaving with a MacBook while I was up home on vacation. However the customer service was horrible. I said excuse me Several times to a group of 3 guys who worked there and stood in front of the computer for about 20 minutes trying to get their attention and they all continued to ignore me. This happened on 3/12. I tried to let it go just didn’t want anyone else to Go through it. Maybe your employees should learn how to help a customer instead of talking about video games and th... read more

Jessica Margaret's profile image
Jessica Margaret 
5 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 3.9 star rating with 2,265 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open on Monday at 9:00 a.m. 

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